With the Xbox Series X and Xbox Series S, the Playstation 5 finally arrived, ushering in the next generation of consoles. The PS5 comes with a brand new CPU and GPU as well as a new super-fast solid state drive with faster boot times than ever. Release-ready games such as Demon’s Souls and Spider-Man: Miles Morales are already under review for PlayStation 5.
However, every time a new generation of consoles comes out, a new generation of problems and errors occurs. Software and hardware bugs are not uncommon, but they definitely make it difficult to use the new console. We’ve collected all the known bugs and issues you may encounter, as well as known workarounds that might help.
In November 25th, 2020 release update
Sony has released a new system update for PS5 that fixes some system issues. To avoid other problems, you need to update your PS5 system software to the latest version. The patch notes are as follows:
- The software system update improves only best performance.
- Fixed a bug due to which the version of the game installed on the disk was sometimes deleted.
- Addresses an issue that prevents the PS5 wireless controller from charging in sleep mode when connected to the front USB Type A port of PS5 using the USB cable included with some PS5 consoles.
PlayStation 5 has a new operating system and many new hardware features in the console and controller itself. Sometimes new plugins do not always work well and are resolved a few weeks after system startup.
Connecting to the PlayStation network issues
Many users found it difficult to connect and download games on PlayStation Network. If you have problems, check your internet connection and try again. You can also check your network service status to see if there are any other issues with this service.
Many users try to sign in, download a new console, and upgrade. So take more time to install it, especially if you are using a digital console.
Restart stalls issues
There have been reports of users trying to restart the console but the console hangs at the restart screen. If you hang up on this screen, you may have a more serious hand problem.
Loses power shortly issues
If your PS5 turns off immediately after turning it on, doesn’t turn on at all, crashes or freezes while playing, or turns off while playing, your PlayStation 5 may be counting down and have an internal power problem. In this case, you will need to troubleshoot the PlayStation website to see if your console is eligible for repair.
There are user reports that the PS5 is shutting down when using extended storage. Until Sony updates their firmware, it is best not to use extended storage at this time.
Data transfer setup issues
Users have also reported problems with PS5 after initial installation when using the rear USB port or LAN cable for data transfer. If you need a USB port, try using the port on the front of the console.
If the problem occurs after initial setup, perform factory setup on PS5 to solve the problem. Factory reset clears all user and user data and disables console sharing and offline playback for the logged in user’s PS5.
Rest mode is not new to Sony equipment. Relaxation Mode is designed to pause the game, unlock remote playback and control, and keep your games and saved games up to date. Unfortunately, there are reports that hibernation on PS5 can lead to severe errors resulting in crashes requiring database rebuilds and console crashes. Until Sony releases an update, it’s best to turn off Rest Mode on your PS5. To do this, follow these steps:
1. In PlayStation 5 main menu, select Settings.
2. Under the System, select Power Saving.
3. Select Set Time Until PS5 Enters Rest Mode.
4. Select Don’t Put in Rest Mode.
Transferring data issues
PlayStation 4 users can transfer their existing saved data and profiles to the PlayStation 5. However, some users have experienced transfer issues, including but not limited to excessively long transfer times, data loss or complete hardware failure. If possible, it is best to transfer data over Wi-Fi rather than using the rear USB or LAN ports.
Connect the DualSense controller and download the driver update during the initial setup of PlayStation 5. Make sure the controller is connected until the update is complete. Removing the controller may cause problems with the connection between the controller and the console. In this case, download the PS5 update again or try again after a hard reset.
Noises heard in headset issues
Sound is heard from the home kit when navigating the PS5. It’s believed to occur when another disturbing device is nearby. Check nearby Bluetooth devices and turn them off if possible. Some users have solved this by decreasing the volume and slowing the backup.
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Camera not connecting issues
There are many new accessories that come with the PS5, but there are problems here. Some users have reported that receiving error code CE-111161-1 when try to using the camera on their PS5. If you receive this error, please try the following steps to fix it.
- If you are using the PlayStation’s camera, you will need a special adapter to use it with your PS5.
- Check your PS5’s camera settings.
- Use it in a bright room whenever possible.
- Adjust the distance to the camera or the angle of the camera to check the position.
Error code CE-108262-9 issues
Users constantly faced system errors and crashes and often received error code CE-108262-9. Issues include game crashes, system startup crashes, lag, and no menu responses. If you receive this error, your system may be malfunctioning and you should contact Sony directly.
DualSense controller issues
There have been reports from users that the DualSense controller won’t charge. Make sure you are using the supplied USB cable. Users reported that using rear USB fixed the problem. If possible, try a different DualSense controller to make sure there is no problem with it.
Weird noise issues
Many users have reported that their console is making a loud buzzing sound. It is not known what causes hardware or software problems, but it still annoys and distracts some users. Coil whistle seems to be the general theory behind the problem, but the cause is not yet clear. If the PS5 is making weird sounds, try adjusting or moving the PS5 stand to another stand (standing or vice versa).
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…