Roblox is such a great platform to enjoy your time but the thing can be different when you keep getting logged out of Roblox. Are you wondering why you keep getting logged out of Roblox? Well, you are not alone because a lot of people have experienced this issue.
A user on Reddit says that this error happened to him when Adopt Me got the fossil egg update. Another one says that the issue occurred when he went to someone’s group. Some other ones say that they got kicked when they were playing some games.
There are several opinions about the issue. According to a Youtube video shared by Shotis Otis, the issue happens because Roblox does it as a security measure. It is said that signing in back to your Roblox account should be easy. However, in case you cannot get back in, you can try to send an email to Roblox.
In order to send an email to Roblox, first of all, go to the official website of Roblox and go to the Support section. In the Contact Us page, you will have to enter your username. The second one to be entered is the email address that is associated with your Roblox account. In the next step, please enter your username for the second time. After that, choose the issue details, including the device that you are currently using and the type of help category. For the type of help category, please select “Account Hacked or Can’t Log In” and 2-Step Verification. Do not forget to also fill in the description of the issue. When everything is completed, please hit the Submit button.
Someone on a forum suggests that the issue can be solved by changing the password. If you want to change the password of your Roblox account, here is step by step to follow:
- The first thing that you need to do is to log into your account.
- Then, go to the account Settings. To go there, you can just find the gear icon that is located at the upper right corner of the site when you are on browser and find the three dots icon for More for those on mobile apps.
- Next, choose the Account Info tab.
- Another thing to be selected is the Change Password button, the one that looks like a pencil and paper.
- After that, enter your current Roblox password.
- Lastly, enter your new Roblox password twice to confirm it. When choosing the new password, make sure that the new one has not been used on the other websites.
Aside from these, there is also a possibility for you to keep getting logged out of Roblox due to the connection. There are some methods that you can try to fix the general connection issues, as follows:
- Be sure that you are using the browser that is supported by Roblox
It is important to make sure that the browser that you are currently using to play Roblox is the most updated version. For the Roblox Studio, it is also needed to get the newest version of Internet Explorer. In case you are having a hard time playing with the current browser, you are encouraged to try playing on a different browser, such as Google Chrome and Mozilla Firefox.
- For Windows, reset the internet options
Sometimes, the issue can be fixed by just resetting your internet options. Remember that this method will require you to use the Internet Explorer, but it is effective to fix the other issues even for those who use the other browsers such as Google Chrome or Mozilla Firefox.
In order to reset your internet options, the first thing that should be done is to open the Internet Explorer. When you are there, open the gear icon and choose Internet options. Next, open the Advanced tab. After that, click the Reset button. After resetting, please close the Internet Explorer. In the end, you can try playing again.
- Check the Security Settings of the browser
It is needed for you to make sure that the security settings on your browser allow for Roblox. Setting these settings too high can cause a lot of issues, including the ones that have been mentioned above and the website issues such as buttons or links not responding.
- Check the wireless connection
If it is possible, you can use a wired connection instead of the wireless one. If the case is not related to the connection or if you cannot try the wired one, please check the settings of the firewall.
- Remove or disable any ad-blocker browser add-ons
It has been known that browser add-ons or extensions can cause several issues. One of these issues is stopping a game from fully loading.
- Be sure that the appropriate ports are open
Apparently, the ports that are used by Roblox rely on the operating system that is used. For your information, the port range is currently UDP 49152 – 65535. Please keep all these ports open to allow Roblox to connect to the router without getting interrupted.
- Configure the firewall and or router
A number of antivirus or internet security software always act like a boss. They love to control the programs that can access the internet. In most cases, these programs make mistakes by making no program allowed to be accessed.
- Reinstall Roblox
If no one of these methods work well, the last thing that you can try is to reinstall Roblox. If you want to reinstall Roblox, firstly, head over to the Settings. Then, choose Apps and uninstall Roblox. Another way to uninstall Roblox is to use uninstall software such as IOBit Uninstaller. This kind of tool will make sure that Roblox and all of its files and registry entries are completely removed from your device. After it is removed, do not forget to install it again.
Please try the first solution and then move to the second one and so on if the previous one is not working. it might also be a good idea to seek help from the communities or forums related to Roblox.
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…