How to Get PUK Code Without Calling Customer Service

By | January 12, 2021

You will need PUK code to unlock your Android’s SIM card if you forget the PIN on your Android device. The PUK code is a security code of all the modern SIM cards used in Smartphones, tablets, and other mobile devices. By the way, how to get PUK code without calling Customer Service? Please keep on reading if you want to know that information.

Getting the PUK Code Without Calling Customer Service

Apparently, there are two ways that you can do to get the PUK code without calling Customer Service. Here are ways:

Way 1: Get the PUK code from your SIM card packaging

Get the PUK code from your SIM card packaging,

When you buy a SIM card, it comes in a little package. Of course, the PUK code will be included in it. If you still have your Sim card package, simply you will be able to look for the plastic card which the SIM card was snapped out of. There is eight digit PUK code printed on the back, together with the SIM card PIN code. If you cannot see the PUK code on the back, probably you need to reveal it. Now, please look for a scratchable area on the back of the plastic card. After that, you are able to use a coin or key to gently scratch off the area and reveal your PUK code. Finally, you get your PUK code without calling customer service.

Way 2: Sign in on your Mobile carrier’s site to get your PUK code

In this second way, you also do not need to call customer service, but you only need to sign in on your Mobile carrier’s site to get your PUK code. Based on the research, most Mobile carriers provide the online accounts to their customers. If that is the case for you, easily you are able to go to your Mobile carrier’s official site. After that, you have to sign in with your credentials. The PUK code will be listed under your own profile. Right now, you are able to search for the option to get your PUK code and then unlock your Android’s SIM card.

Unlocking your Android’s SIM card using the PUK code

After you get your PUK code, now you are able to unlock your Android’s SIM card. As we know that PUK code is a security code of all the modern SIM cards. If you submit the wrong PIN code three times, so your Android’s SIM card is locked. You will need this PUK code to unlock it. Once again, remember that inserting incorrectly PIN code three times will get your Android’s SIM card disabled. So, it is really important to insert the correct one. If you get a message that you are able to contact your Mobile carrier to unlock your device, so simply press ok. After that, your phone shows the PUK screen, letting you know that you have ten remaining attempts before your SIM card becomes unusable permanently.

There are some steps that you can do to unlock your Android’s SIM card using the PUK code. Here is step by step:

  • At the first step, you have to enter the PUK code for your SIM. Next, press the checkmark to continue.
enter the PUK code for your SIM
  • Once you enter the correct PUK code, your Android bypasses the current PIN code of your SIM and asks you to set a new one.
  • In this step, you will be able to enter the desired PIN code and then tap the checkmark button.
 enter the desired PIN code and then tap the checkmark button
  • The next step that you have to do is to confirm the new PIN code for your Android’s SIM. Do not forget to tap the checkmark once more.
confirm the new PIN code for your Android’s SIM
  • Finally, your Android device is unlocked. Just wait for a few minutes until your Android device connects to your Mobile network.

Getting the PUK Code by Calling Customer Service (your Mobile carrier)

In addition, here we also want to share the way to get the PUK code by calling customer service (your Mobile carrier). For those who want to try this way, you are able to continue reading the following text.

Perhaps, some of you will find it easier to get the PUK code by calling customer service. You have to know that your Mobile carrier knows your PUK code as it manufactured your Android’s SIM card and also adjust the PUK code to begin with. At this time, you are able to call the customer support service of your Mobile carrier and then explain your issue that your Android’s SIM card is locked. Of course, you have to tell your identity correctly by answering some security questions like your name, address, and date of birth. After you are able to prove your identity, then the customer support service of your Mobile carrier is going to give you the PUK code of your Android’s Sim card.

About PUK (Personal Unblocking Key)  

Sometimes, PUK (Personal Unblocking Key) is called PUC (Personal Unblocking Code. It is used in 3GPP mobile phones to reset a PIN (Personal Identification Number) which has been lost or forgotten. According to the research, most Mobile phones offer the feature of PIN protection. After switching on your phone, if the PIN security function is active, you are required to insert a 4-8 digit PIN to enable the phone’s non-emergency calling functions.

If an incorrect PIN is inserted more than three times, your phone will become locked. They are able to be resolved to their original unlocked state by inserting a PUK code that is provided by the Mobile service provider. If the wrong PUK code is inserted eight times in a row, then your device will become blocked permanently and also unrecoverable, so that you need a new SIM card. Therefore, all Mobile phone users have to keep their PUK code which is written down in a place separate from the device. After the PUK code is inserted, the PIN should be reset. The PUK codes are used to unlock the PIN codes if the SIM card is blocked.

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