Connectivity issue may be one of the issues which Rocket League players find and it can prevent them from playing the game online. When the connectivity issue with Rocket League happens, it can be caused by some different issues.
When connectivity issue is happening, you may find an error message such as:
- Unknown error while communicating with Rocket League Servers
- Not Logged in to Rocket League Servers
- No servers online, Please try again later
- You are currently not connected to the Rocket League Servers
If you find one of the messages above, it means that there is a connection problem with Rocket League. So, you can try some methods to fix this as you can read below.
Methods to Fix Connectivity Issues such as Unknown Error While Communicating with Rocket League Servers
According to the Rocket League Support page, if you find a connectivity issue where you get one of the error messages above, you can try to solve it by yourself by applying the methods below. You can try the first method, but if it does not work, you can go on to another method.
- You have to check your region to improve connection performance and speed.
- You have to make sure that you are not in a restricted region.
- You have to restart your router. It is done to improve the connection.
- You have to try deleting the Rocket League cache.
- You need to make sure that you are playing on a wired connection.
- You have to disconnect other devices from the network to improve connection performance.
- You need to synchronize Windows Clock to avoid time conflicts with Rocket League Servers.
- You have to add an exception to Windows Firewall. It is done to ensure your computer is able to connect properly.
- You have to update Internet Explorer.
- You have to verify that Internet Explorer privacy settings are set to medium.
- Internet Explorer security protocol needs to be updated.
- You have to enable Port Forwarding.
- You need to use Google Public DNS.
As you can see, there are a lot of methods that you can do to fix this problem. Once again, you can try the first method namely checking your region to improve connection performance and speed as recommended on the Rocket League Support page.
Well, as you also can see above, we only mention the methods, but we do not explain the steps. Below, we have the steps of some methods above. So, if you need a guide to do one of the methods above, you can check the explanation below.
Checking Restricted Region
As explained above, you have to make sure that you are not in a restricted area to play this game. So, you will not get the error message such as “Unknown error while communicating with Rocket League Servers” or some other messages like mentioned earlier.
So, here are regions where Rocket League is not available for download in the Epic Games Store.
- South Korea
- Hong Kong
And here are regions where Rocket League server access is restricted.
- North Korea
The Steps to Restart Your Modem or Router
Connection issues, as mentioned earlier, can be solved by restarting your router. It is better if you restart your modem and/ or router at least once a month. It is done to ensure peak performance. Here are the steps to restart your modem or router according to the Rocket League Support page.
- The first thing that you have to do is to turn off your PC or console.
- After that, you need to unplug your modem and router from the power source.
- Then, you have to leave your modem and router unplugged for at least a minute.
- Now, you have to plug your modem and router back into the power source.
- The next thing that you have to do is to wait until the lights turn back on.
- Here, you have to turn on your PC or Console.
- You have to reconnect your device to the Internet/ WiFi
- At last, you can test your connection by going to a web page you have not been to in a while.
The Steps to Delete Rocket League Cache
If you want to delete the Rocket League cache on your PC, you are able to follow the steps below as also explained on the Rocket League Support page.
- First, you have to make sure Rocket League is not running.
- Then, you have to click on the folder icon which can be found in the lower-left corner of the screen. (File Explorer)
- Here, you have to click on the Documents.
- And now, you have to click on the My Games.
- Here, you have to click on the Rocket League.
- Then, you have to click on TAGame.
- Now, you have to right-click on Cache.
- Here, you have to choose Delete.
- Then, you must restart the computer.
- At last, you can launch Rocket League.
The Steps to Sync the Clock on Your Device
To make Rocket League connect to the servers, the clock on your console or PC needs to be accurate. You are able to sync the clock on your device to an internet time server by following the steps below according to the Rocket League Support page.
For Windows users, here are the steps.
- First, you have to right-click the clock on the Taskbar.
- Then, you must select Adjust date/time.
- Now, you have to toggle the On Switch for Set Time Automatically.
- Then, you must toggle the On Switch for Set Time Zone Automatically.
- Now, you have to click Sync Now.
For PlayStation users, here are the steps.
- You have to start your PlayStation.
- Then, you must open the Settings app from the Main Menu.
- You have to choose Date and Time.
- Then, you must choose the checkbox for Set Automatically.
- Now, you need to check the Adjust Daylight Saving Automatically box.
For Xbox users, here are the steps.
- You have to start your Xbox.
- Then, you must open the Settings app from the Main Menu.
- Then, you have to choose System.
- Now, you have to choose Time.
- At last, you have to check the Automatically Adjust for Daylight Saving Time box.
For Nintendo Switch users, here are the steps.
- Your Nintendo Switch must be started.
- Then, you are required to open the System Settings from the Main Menu.
- Now, you have to choose System.
- Then, you must choose Date and Time.
- Here, you have to choose Synchronize Clock Via Internet.
- At last, the OK button must be clicked.
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