Hell Let Loose Failed to Request Directory Xbox and PS5

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Yesterday, there were a lot of Hell Let Loose players who complained about servers being down. A user in Reddit wrote that he went to hop onto the game and after it’s loaded up onto the title screen and he clicked to go onto the menu, it just came up with “failed to request directory. Please try again.” In the comment section of this post, some other players wrote that they also encountered this issue.

I tried to find the information about it and how to fix it, the information that I got is that Hell Let Loose servers are down. As explained on the FreshersLive site, players have reported that they were not able to join the game because of a Hell Let Loose server issue and are being kicked out. Since the game was released, this is one of the most frequently reported issues. This issue  makes players frustrated because they cannot play the game.

Hell Let Loose Failed to Request Directory Xbox and PS5

On the FreshersLive, it is explained that there appear to be frequent disconnections from the HLL / T17 servers for the users of consoles whether they are using Xbox or PlayStation. There were some players who have complained that the XP Progression that they have earned is not saved during matches.

According to the FreshersLive site, here are some methods that you are able to do to fix this issue.

    • You are able to examine your internet connection. When you are encountering network issues or you do not have an internet connection or perhaps your wifi network is not working, the possibilities are your half-installed game will not run or even launch properly on the console. You have to test the speed and stability of your internet connection. If you find that the network is down, you can try changing to another network or you can use a mobile hotspot to test the feature.
    • You can store your console in a location which is well-ventilated. This issue is able to be caused by exposing the console to direct sunlight, failing to maintain a cool temperature or giving enough airflow. The system of the console may reboot or reject to launch games to protect your hardware from overheating damage.
    • You can try installing the latest Hell Let Loose and Console Firmware. If your game is an older version or the initial release build, it may have a number of bugs or compatibility issues.
    • You can try emptying Hell Let Loose game data. It appears that removing the installed game saved data on the console is able to resolve some issues with game launching or gameplay.
    • You can perform a hard reset on your console. In most cases, a hard reset of your console is able to resolve system glitches or cache data problems which are caused by the game itself.
    • You can try diminishing in-game graphics. You can open the Hell Let Loose game on your console and then try to lower in graphics options in the game lower than usual to check whether the game is running properly. You have to set a custom FPS limit based on the capabilities of your hardware.
    • You have to make sure that you do not use the Rest Mode. You have to avoid putting your console into rest mode since there are a lot of users who have reported the same issue. If the console is in rest mode, it will cause crashing issues with the already running programs.

Fixing Hell Let Loose Servers Down Xbox Issue

According to FreshersLive, here are the steps to fix the Hell Let Loose servers down Xbox issue.

    • First, you have to exit the Hell Let Loose game and then go to My games & apps.
    • After that, you need to choose View them all, Make a special mention of the Hell Let Loose game.
    • Here, you have to select Manage games and add-ons. Then, you must scroll down to Saved data.
    • You have to choose the Delete all option and wait for it to finish.
    • Now, you must restart the Hell Let Loose game to check if the problem has been resolved.
    • Then, you must sign in to your Xbox account.
    • At last, you have to install Hell Let Loose and look for the crashing issue.

Fixing Hell Let Loose Servers Down PS5 Issue

According to the FreshersLive, here are the steps to fix Hell Let Loose servers down on PS5.

    • First, you have to navigate to Settings > Application Saved Data Management.
    • Then, you need to choose Delete from System Storage, Online Storage or USB Storage.
    • After that, you need to choose the Hell Let Loose game > Checkmark the files that you want to delete or choose All.
    • Now, you have to choose Delete > Ok to complete the task.
    • In this step, you have to restart your console to check for the problem again.
    • You have to turn off your PlayStation 4 or PlayStation 5 console.
    • After the console has been turned off, you must press and hold the Power button until there are two beep sounds in a few seconds.
    • There will be two reset options here to choose from.
    • If you want to reset your PlayStation console, you have to choose the suitable option.
    • You must wait for the process to complete before you sign in.
    • At last, you can install and run the Hell Let Loose game.

Update About This Issue

On February 14th, 2022 at 03.44 am, the developers of the game tweeted on its official twitter account @hell_let_loose that they were aware of an issue which affected connectivity to the online services. They asked us to stand by whilst they look into this and they said thank you for your reports and your patience.

Then, on February 14th, 2022 at 7:22 pm, they tweeted again that the server issue was resolved. They tweeted that they have found a solution for the connectivity issue which surfaced on Sunday. They also said thank you for your patience  and they sent their apologies for the inconvenience.

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