What Does Cellular Failure Mean on ADT Panel

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You may have an ADT panel at your home and now you may wonder the meaning of cellular failure on the ADT panel. Let’s find the information about it here.

The Meaning of Cellular Failure on ADT Panel

As explained on How.co site which is able to be accessed at here, the meaning of ADT cellular failure is a condition where a GSM fail to communicate.  It means that it shows that the alarm panel has tried to send a signal to the Security Monitoring Center through the Mobile phone network and was not able to send the signal.

What Does Cellular Failure Mean on ADT Panel

Furthermore, on ADT Security site, it is explained that if you have a back-up system and then this signal was delivered through the back-up system as an advisory alarm event, in case the back-up system was to fail then any further alarm signals will not be received. Let’s say that the GSM is the only method of communication. Then, this signal is showing that the system was not able to communicate, but it has now re-established communications. Let’s say that this signal becomes repetitive. If so, you may need to look at changing phone service providers.

Other Things to Know Related to ADT Panel

According to the ADT website, here are the other things that you have to know about the ADT Panel, especially about troubleshooting.

    • How do we reset our keypad after an alarm event?
      If you want to clear the keypad display history after an alarm event, the process of resetting your keypad varies from system to system. The instructions for resetting for ADT’s most popular systems are able to be found on the Reset System page on ADT site. However, for all other systems, you can refer to your security system manual for specific instructions.
    • Where can we find a copy of the system owner’s manual?
      Your system-specific user manual is able to be found on the System Manuals & User Guides page on ADTs site.
    • How often should our alarm system be tested?
      You can do regular testing to ensure the system can communicate with the Customer Monitoring Centers. You should test alarm systems once a month and after any changes to your phone, internet or cable service. You can find the instructions for the system test on myADT.com.
    • How do we set our alarm?
      Every system has its own alarm setting sequence. You can refer to your security system manual for your particular system.
    • How do we test a zone?
      The process of testing zones differs from system to system. You can refer to your security system manual for specific instructions.
    • Let’s say that the alarm goes off. What will happen?
      If the system is tripped, the burglary siren will sound and there is a signal which is sent from your alarm system to ADT’s Customer Monitoring Centers, where it comes up on a monitoring representative’s computer.
    • How can we avoid setting false alarms?
      Sometimes people avoid using their security system since they are afraid of setting it off accidentally. However, if your system is utilized regularly, it is part of your daily routine which is able to assist to hinder mistakes and avoid false alarms. There are two ways to arm your system according to the ADT site. First is AWAY. When you leave your house, you should always arm your system for Away to activate the interior zones such as your motion detectors. The second one is STAY. If you have larger, active pets or pets who climb on the furniture, you should arm your system for Stay so that your motion detector does not pick up their activity and cause false alarms.
      When you come home, you should enter your 4 digit code to Disarm the system. Then, you have to make sure to arm the system again, but now in Stay mode. It provides an added layer of protection for you and your family while you are at home. When you use Stay mode, it activates exterior doors, but let’s you move around the home freely without triggering the alarm.
      There is another way to avoid setting off your alarm accidentally, namely you have to make sure everyone in your household knows how to use the alarm. You have to be sure to test your system regularly to make sure it communicates well with the 24-hour ADT Customer Monitoring Center. You can do this by logging into MyADT.com and then choosing My Alarm and then you must click System Management and then choose Place System on Test. Also, you are able to call 800-ADT-ASAP to put your system into Test Mode.
    • How does a window or door sensor work?
      Usually, a window or door sensor is a two-piece magnetic contact sensor.When the system is armed and a window or a door is opened, the two magnetic sensors are separated from each other, thereby tripping the alarm. Let’s say that a protected door or window with a sensor is open. If so, you will not be able to arm the system until the door or window is closed or the zone is bypassed. Let’s say that your door or window sensor is causing false alarms. If so, the door or window may not be securely closed or the sensor may be tampered. If you swell or contract of the door or window because of changing weather, it may also result in false alarms.
    • What do we have to do if a door or window contact falls off?
      If you find that a door or window contact becomes dislodged, you are able to set the system to bypass the zone in which that contact is located where it permits you to keep the system armed with only those zones bypassed. If you want to know how to bypass a zone, you must refer to your system manual. If you have no system manual available, you are able to download one from System Manuals & User Guides page of ADT site.
    • How does the motion detector work?
      A motion detector can detect motion in the inside of a house or business. Let’s say that someone gets into an area which is covered by a motion detector while the system is armed. If so, the burglary alarm will sound. Motion detectors are sensitive to the slightest movement and it can cause a false alarm. Some common events that may cause a motion detector to set off a false alarm are balloons or other decorations, roaming pets, household pests such as rodents, bugs or cobwebs, curtains, and blinds moving around when there is a central heat or air system which is initiated.

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