You may come to this site because you are looking for some information about Roblox Customer Care Ticket Code. This code is found in the email from Roblox as a response of your email that you send to them. But, what does this ticket code mean? Is there any thing we can do with this ticket?
About Roblox Care Ticket Code
We have tried to search the information about it, but there is no clear information about what we can do with the code or what the meaning of the ticket is. A user in a forum says that there is nothing to do with the code. But some other users say that we can put the code in our Roblox profile bio.
The same question about this care ticket code also comes from a user with username DJCreeperPlayz in Roblox Forum. In his post, he posted that he needed help because his brother changed his age to more than 13 years old and he did not know why he did that. He tried to change the age back, but he was stuck on it for about almost a year. Then, he decided to send message to Roblox about this problem and he got this reply:
Thank you for contacting Roblox Customer Service. Your ticket is 4242434. We will get back to as soon as possible. In the meantime, check our Hlp pages here and here for answers to many common inquiries.
Please make sure to include the Roblox user name(s), if known, as well as specific details about any issue you are experiencing. You can reply to this message with that information if it has not already been provided.
For billing inquiries, please also provide the full first and last billing name that was used for the account, the billing email address, date(s) and amount(s) of any charges and method of payment. While we may ask for the last four digits of a credit card, we will not ask for the full number. To cancel a membership please follow the steps here.
Please make sure to include the Roblox user name(s), if known, as well as specific details about any issue you are experiencing. You can reply to this message with that information if it has not already been provided.
For billing inquiries, please also provide the full first and last billing name that was used for the account, the billing email address, date(s) and amount(s) of any charges and method of payment. While we may ask for the last four digits of a credit card, we will not ask for the full number. To cancel a membership please follow the steps here.
Please make sure to keep sensitive information secure. Roblox will not ask for your user account password nor full credit card number.
To provide you with the best and most expedient assistance, please reply only to this ticket and do not send in additional email requests. Sending multiple emails about the same issue may result in increased response time.
Customer Service Team
Roblox
We are sorry that we could not find the information about what the care ticket code means and what thing can we do with it. However, if you wonder about it, you are able to try to contact Roblox Support and the information about Roblox Contact Support is presented below.
Contacting Roblox Support
There are several methods that you can use to contact Roblox Support. You are able to contact them to get help through phone, sending email, filling form online, or asking through Twitter.
If you want to call Roblox Support through phone, you are able to call them to 888-858-2569. This phone numner is available 24 hours in a day, 7 days in a week. According to Wiki How, an automated system menu is used and you will have to leave a voice message with your account information before they call your back. It is important for you to know that the customer support number is toll-free. This Roblox support number is helpful mainly if you have a very particular question. However, you also need to note that you will not be able to speak to someone directly until they contact you back and it may take some time.
Sending email is another way that you can use to contact Roblox Support. If you need a help or have a question, you can do it through sending email. Where do we have to send our email? You are able to send your email to info@Roblox.com. In your email, you just have to enter your question and then send it to this email address. It is important for you to know that if you decide to contact Roblox through email, it may take a little longer to get the response from Roblox Support. So, make sure that you have to be patient to wait for the response.
When you send the email, you have to give a detailed information about the help that you need. You also have to include several important information such as your name, account information and any relevant billing information. It is important for you to give the information as detailed as possible. However, you have to note that if you want to appeal a ban or warning, you can do that by sending the email to appeals@roblox.com.
You can also contact Roblox Support through Roblox Support form online. If you want to use this form, you have to access the Roblox Support page. On that page, you can find a form to fill in. You can use it to ask Roblox Support or to get help about a specific issue.
In the form, you have to fill in your first name, email address, confirm your email address and also enter username. After you enter those fields, then you have to fill the Issue Details including device you are having the problem on, type of the help category and description of issue. For device and types of help category, you just have to click on the arrow which points downwards and the choose one of the options there. In the description of issue, you have to describe the issue that you are facing and you have to make sure that you include any relevant information about the issue that you are facing such as where the issue is happening or the error message that you got. Then, after filling all of the fields, don’t forget to hit the Submit button.
Roblox also has a Twitter account namely @Roblox. You can try to ask about Roblox issue that you are facing to this Twitter account. The question about Roblox Care Ticket code can also be asked through this twitter account.
AUTHOR BIO
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…
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