How to Delete Account is a platform which offers its users an array of services. It is a trade and investment platform which provides users the chance to trade in cryptocurrencies. It facilitates investing, provides e-wallets and other similar services.

Even though the investors widely use the platform, it has big flaws. The biggest shortcoming of using the platform is the absence of reliable customer service.  The absence of the customer service has left a lot of the clients frustrated and dissatisfied. It is reflected in their reviews and ratings on lots of review websites.

How to Delete Account

How To Delete Crypto.Com Account?

Unlike most digital trading platforms, crypto does not give you an easy way to terminate your account. There are several hoops that you need to jump before you can remove your account. Well, let us take a look at the procedure below:

Step 1: Withdraw your money

Before closing your crypto account, you have to be sure to withdraw your money from your account. Make sure to wait until the withdrawal has been processed before proceeding to the next step.

Step 2: Contacting

After you have decided to remove your account, then you need to get in touch with the team at You are able to do this by contacting them at Keep in mind that you have to contact crypto from the email which you used to register your account.

Step 3: Addressing and information

Subject: Close Account – Please do not attach any additional phrasing to the subject of your email. Doing so will assist the sorting algorithm to prioritize your email.

Step 4: Attachments

This is a security and verification step which is added to confirm your credentials. It is added to prevent anyone other than the holder of the account from closing the crypto account. You need to provide your photo. In the photo, you must be holding a paper which summarizes the following information:

    • The name which you used in the registration process when you created the account.
    • The date which you intend to send the email.

Warning: In the photo, your face must be visible. It will be best if you also wrote legibly, using clear ink. It should be handwritten rather than typed as an added security measure.

Step 5: Confirmation

You are going to receive an email confirming that you have terminated your crypto account. Also, the email will provide you with the information that crypto is legally required to hold. The information is provided in the terms of service.

How to Cancel Crypto Visa Card Service?

Some situations may prompt you to cancel your visa card with crypto. Cancellation can be necessary if you suspect that your card has been hacked, lost, or stolen.

Here is a way to cancel your visa card:

    • Open the crypto app card page.
      On your Android or IOS device, you have to tap the card icon.
    • Freeze the card
      Underneath the green visa card, there is a choice to freeze and ‘view pin.’ Please tap the freeze icon and confirm.
    • Await confirmation
      You are going to be notified that the card has been successfully frozen and de-linked to your crypto account. This confirmation will be via email or text.

How To Create a Crypto Account?

Opening a crypto account is a fast and easy process. Usually, it takes less than 10 minutes to have your account up and running.

To create a crypto account, follow the steps below:

    • Step 1: Download the crypto app
      Crypto app is available on the Google Play Store and the Apple App Store. Just search the term Crypto and click install. Also, you are able to register on your PC by heading to on your browser and clicking the sign-up option.
    • Step 2: Signing-up
      After the crypto app has been installed on your device, then click the sign-up option. You need to provide an email and set a password. It is important that you do not share your own password with anyone for the security of your crypto account.
    • Step 3: Verification
      For a new user, you have to provide your name as it appears on your identification card. Also, you will be required to provide a picture of your identification card. Lastly, you need to provide a selfie as the final stage of verification.
    • Step 4: Linking accounts to your crypto account
      For you to use the platform, you need to add a method of payment and deposit for your account. To do that, you are able to link your bank account to the service. This step will require you to take a KYC prompt, depending on your country. The KYC prompt is an additional step that verifies the client’s details for a second time.
    • Step 5: Agreeing to the terms of service
      As a final step, you need to agree to the terms and conditions of using crypto. If you do not consent to the terms, you are going to end the registration process.

Services Provided by Crypto.Com

Aside from facilitating the buying and selling of cryptocurrencies, the crypto platform provides other services to its users. The services include:

    • Derivative trading
      The crypto platform allows the users to trade in financial-based derivatives. They allow the users to transfer securities from your spot wallet to your derivative accounts. These include assets such as USDT, USDC, CRO, and DAI.
    • Deposit tokens
      On certain securities, crypto offers up to a 14.5% deposit token. Usually, the tokens are offered on staple coins. The tokens will accrue based on the amount deposited and the duration of the deposit.
    • Stop/limit order securities
      Crypto app offers users the chance to invest in securities with stop-limit orders. The stop orders are exercised at predetermined prices and will vary based on the type of security used. There are other services offered include, however are not limited to:

      1. Margin trading and market leveraging
        It is facilitated by the use of short-term borrowed funds afforded to the clients on the platform.
      2. Advanced exchange service
        The advanced exchange services are advanced to the users who want to explore crypto trading in detail.

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