How to Cancel Curology Subscription

Curology is one of health and skin wellness subscriptions. They provide product formulas based on an individual’s concerns, medical conditions, skin types, and goals. The problem with Curology subscription is that they add up, particularly if you are living on a tight budget. Occasionally, a product is too expensive to justify the cost of or it is not having the desired effect. In those cases, it is time to cancel your Curology subscription. Well, on this page, we are going to share some methods to cancel your Curology subscription.

How to Cancel Curology Subscription? Here’s Way

Curology has made its cancellation procedures straightforward. You do not have to cancel your subscriptions in person or via a written letter. Easily, you are able to cancel Curology subscription on their official website or via an email addressed to their support team.

How to Cancel Curology Subscription

To cancel Curology subscription on their official website:

    • At the first step, you have to go to https://curology.com/.
    • Please click on the three lines visible on the top right corner of the site.
    • Then, log in to your Curology account.
    • After that, you have to go to the payments page in the drop-down menu.
    • And click on the ‘I want to cancel’ dialogue seen at the bottom.
    • Please complete the follow-up questions and provide them a reason for cancellation.
    • Please confirm your cancellation.
    • After you have completed these steps, then your subscription will be canceled and you must get a confirmation.

Also, you are able to cancel your Curology subscription with an email to the Curology support group. Please write a brief email, including:

    • A request for a subscription cancellation.
    • The reason for cancellation.
    • Your account details are clear.

You are able to send the email to support@curology.com. You are going to receive a reply mail offering you discounts and asking you to rethink your decision, however, if you are set on cancellation, just ignore that email and confirm your cancellation.

Reasons to Cancel Curology Subscription

Apparently, there are some reasons why you might want to cancel your Curology subscription. Here are some of the common reasons you cancel Curology subscription:

    • The products may have an adverse effect on your skin.
    • You might not have seen results, even after using the product for a long time.
    • You may not use the creams regularly and the Curology subscription goes to waste.
    • You might want to cut back on expenses and spending.
    • You used the free trial and the product was not what you were looking for.
    • You do not like the products any more.

Of course, there are many different reasons why a person might want to cancel a Curology subscription. It really depends on the individual.

Frequently Asked Questions – Cancel Curology Subscription

Here are some the most frequent concerns of the customers who want to cancel their Curology subscriptions:

Can I Call Someone for The Cancellation?

Curology does not provide a telephone number. However, you are able to contact the support group via email.

Will Curology Stop Me from Canceling My Subscription?

No, Curology will not stop you from canceling your subscription. It is a customer-friendly platform and has a well-laid-out cancellation policy.

Can I Get a Refund for The Cancellation?

You may be eligible for the refund in the early days of your Curology subscription when the shipment has not yet been processed. For this, you need to contact hello@curology.com

Can I Cancel the Subscription After The 30-Day Free Month Trial?

Yes, easily you can cancel your subscription during or after the free trial period, but it will take at least two months for any skin product to show its effects. Thus, Curology advises its customers to stay on board for that period.

Can I Still Use My Account After Canceling?

Yes, you can still use your account after canceling the subscription. You will be able to browse the products, but to buy and get packages, you have to get a subscription again.

Does Curology Prorate Its Cancellation?

As Curology is a modern skin solutions site. It does not ask for any payment when you cancel your Curology subscription. However, it also does not accept any returns or exchanges. You are still able to apply for a refund of the amount you paid in the first two months of the subscription. You have to submit your refund request on or before the 90th day. You are able to request a refund at support@curology.com or ask about it at hello@curology.com.

Does Curology Offer a Free Trial?

Every subscription will offer a free trial period where the customer will be able to learn about the product and get accustomed to it. Also, Curology offers a 30-day free trial period to everyone who wants to try their products. However, the catch is that no skincare product shows signs in 30 days or less. Therefore, this 30-day free trial period is more helpful to check if you are having any allergic reactions to the skin products than to know the skin product’s effectiveness.

Will Curology Let Me Pause My Subscription?

Absolutely. You are able to pause your Curology subscription as quickly as you can cancel them. Need to know that Curology has monthly and bi-monthly payments. These payments are for the shipments of the products which will be issued to you automatically every month. Thus, if you want to pause the Curology subscription, you are able to change the shipment date to whenever you want to resume. Warning: This can only be done on upcoming shipments. After you have purchased a shipment, you will not be able to pause it as they start making your product. However, if you want your next shipment after a few months, you are able to go to the shipments page on your account and change the dates. Also, You are able to email the support group two days before the shipment purchase to postpone your shipment. You cannot pause your Curology subscription indefinitely as you will automatically be billed for them on the next shipment date.

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