Free Msg Unable to Send Message Message Blocking is Active

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After sending a message either on Android, iOS and T-Mobile, you may ever get a message that says ‘Free Msg: Unable to send message – Message Blocking is active’. Of course, it notifies you that you cannot send the message to someone you would like to send to. \

But if this is your first time getting this message, you may wonder why you cannot send a message. If it happens to you, it’s highly recommended for you to find out the information why it happens and try to look for the solution to fix it. Let’s check our post to find the real information about it!

‘Free Msg: Unable to send message – Message Blocking’, What Does It Mean?

Free Msg Unable to Send Message Message Blocking is Active

‘Free Msg: Unable to send message – Message Blocking’ message means that you have added that phone number of the recipient in your blocklist or your phone number is in the blocklist on the recipient’s phone.

For text messaging, both sender of recipient needs to ensure that neither of them is in each other’s blocklists. Aside from that, you also need to make sure that you can call them without any issue. So, if the recipient cannot receive your message, it would be better for you to ensure that the contact number or email address of the recipient is correct.

What Causes the ‘Free Msg: Unable to send message – Message Blocking’?

In addition to the recipient’s phone number in your blocklist or vice versa, there are also other issues that trigger this error message. After taking a little research, we finally found several reasons caused you cannot send message to someone, here are they:

    • The service is outage

The error message has been mostly caused because of a service outage on the service provider’s end. Sure, if the provider’s service is down because of a temporary maintenance break, you may receive the error if Message Blocking is active. Fortunately, this service outage is temporary and the provider commonly will fix the issue as soon as possible.

    • Short code issue

The short code issue is commonly reported to happen on a T-Mobile. The error message may appear because of an error with short-codes which were set to block. However, this is a technical issue and may be fixed only by the technicians at the T-Mobile support.

    • Premium Message Access

You may receive ‘Free Msg: Unable to send message – Message Blocking’ message after sending a message if you have configured your phone to not send or receive premium SMS messages. Premium SMS Access is a kind of service used by some messaging apps and should be allowed to them for some of the functions to work properly.

Okay, those are some reasons why you cannot send messages because of a messaging blocking issue.

How to Fix ‘Free Msg: Unable to Send message – Message Blocking’ Error?

After identifying some causes that trigger the blocking messages, it would be better for you to start looking for solutions to fix this error. According to some internet sources, there are three great methods you can do to fix this error. Here are they:

Method 1: Remove recipient’s phone number from the blocklist

All you have to do is to remove the recipient’s phone number from the blocklist. Here’s how!

On Android

    • First, open the ‘Phone’ app on your Android.
    • Then, tap the ‘three dots’ icon on the right side of the app.
    • After that, you can tap Settings and choose ‘Blocked Numbers’.
    • If the blocked numbers appear, you can then tap ‘X’ beside the contact you want to unblock.
    • Last, click on the ‘Unblock’ option.

On iPhone

    • First, you need to tap Settings.
    • Then, choose the ‘Phone’ app.
    • After that, select ‘Blocked Contacts’ and make sure to swipe left on the contact.
    • Then, click on the ‘Unblock’ option.
    • To start unblocking numbers not in your contacts, you can tap Settings à Messages.
    • Then, click on ‘Blocked Contacts’ and make sure to swipe left on the contact.
    • Last, click on the ‘Unblock’ option.

Congratulations! You’ve successfully unblocked the contact in your blocklist. Now, you can try to send a message to someone you would like to send with. If you cannot still send a message, it means that your phone number is in the recipient’s blocklist.

Method 2: Allow Premium SMS Access

In some phones, Premium SMS Access will be required to send messages properly. To fix the ‘Free Msg: Unable to send message – Message Blocking’ error message, you can make your phone allow Premium Access to the messaging app that we are using from the settings.

Here’s how to allow Premium SMS Access!

    • First, you need to drag down the notifications panel and then click on the ‘Settings’ icon.
    • Then, click on the ‘Application’ and choose ‘Apps’.
    • Here, you need to click on the ‘More’ represented by a three dots icon.
    • After that, choose ‘Special Access’ from the list of the options.
    • Make sure to click on the ‘Premium SMS Access’ option.
    • In the next step, you can click on the application for which you want to allow it and then choose ‘Ask’.
    • Last, make sure to check to see if the issue persists.

That’s how to allow Premium SMS Access. Allowing Premium SMS Access is pretty straightforward, isn’t it?

Method 3: Contact the Support to Ask for Help

If you still face the issue, you can take the last method where you need to contact support to ask for help. However, there are some issues that can only be handled by the Technical Support. To contact Support, you can send email or make a call or also post on Twitter and make sure to describe your problem as clearly as possible.

After receiving your complaint, the Technical Support will then fix the issues as soon as possible. by contacting the customer support, it may help you find the cause and fix the problem.

Well, there are several methods you can do to fix the issue where you cannot send a message to someone after receiving an error message that says ‘Free Msg: Unable to send message – Message Blocking’.

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