How to Report Someone on Cash App and Get Money Back You if Scammed

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Cash App provides a protection for users to avoid them from scams. To protect the users’ account, Cash App really helps them to keep their funds safe by providing some tips and tricks to recognize scams, report phishing attempts and keep your account secure.

If you happen to get scammed on a Cash App, you may wonder how to get your money back. If this is your first time getting scammed, you may not know how to report a scammer and get your money back. No worries! This post will show you the guide to report someone on the Cash App and get your money back if you are scammed. Let’s dive into our post below!

Reporting a Scammer to Get Your Money Back on Cash App, Here’s How!

If you get scammed, it’s pretty straightforward to get your money back on the Cash App. What you should do is to report the scammer. However, you need to remember that Cash App to Cash App payments are instant and commonly cannot be cancelled.

There are two attempts to get your money back on Cash App by reporting the scammer, here are they:

Way 1: Report the transaction to Cash App as a scam

If you have tried all of the previous options to get your money back on a fraudulent transaction, you may need to report the issue to Cash App. Here’s how to report a potential scam payment!

    • First, you need to click on the profile icon located in the top right corner.
    • Then, click on the ‘Support’ button.
    • After that, you can choose ‘Report a Payment Issue’.
    • Last, you need to choose the payment and follow on-screen instructions.

Way 2: Report and block the scam account

A Cash App is sometimes associated with a potential scam account rather than a specific payment. To report and block the scam account, you can do the following steps:

    • First, you need to launch the Cash App and log into your Cash App account.
    • Then, you can tap on a Customer Avatar to see a profile.
    • Here, you can look for a profile by entering a Name, $Cashtah, email or phone number.
    • Make sure to scroll down to the bottom of the profile and then click on the ‘Report’ or ‘Block’.
    • Last, you can choose one of the options and follow on-screen instructions.

That’s how to report someone on a Cash App and get your money back. If necessary, you can contact Cash App Customer Support via your app by making a phone call to 1 (800) 969-1940.

Getting Your Money Back on Cash App If Scammed, Here’s How!

In addition to reporting scammers on Cash App to get your money back, there are also other methods to get your money back if you get scammed. Here are they:

Method 1: Cancel the payment

Cash App transactions commonly occur instantly and the users usually cannot cancel them. However, they do have the option to do so before a transaction is fully completed in rare cases. If you believe a pending transaction is scam, you may need to do the following steps:

    • First, you need to log into the Cash App.
    • Then, you can click on the clock icon in the top right-hand corner of the screen to see recent activity.
    • Make sure to find the transaction you believe is a scam.
    • Then, tap the fraudulent transaction.
    • After that, you need to search for a ‘Cancel’ link. If there’s no cancel link, the Cash App has already completed the transaction.
    • Last, you can click the link if the option is available to cancel the transaction.

Method 2: Request a refund

If a transaction cannot be cancelled, you may need to request a refund to get your money back. Here’s how to request a refund on Cash App!

    • First, you need to launch the Cash App and then log into your Cash App account.
    • Then, click the clock icon located in the top right-hand corner of the screen to see recent transactions.
    • After that, you need to find the transaction in question.
    • You can then click on the transaction.
    • Then, click on the ‘Refund’option.
    • Last, you need to click the ‘OK’ button.

By doing this, Cash App will send the refund request to the merchant after the process is complete. However, scammers are not likely to be willing just to give your money back. What you should do next is to dispute your transaction.

Method 3: Dispute the transaction

This way works to force a merchant to return the money you paid if they cannot prove that they have provided the product or expected service. In this case, the users must only submit disputes once they have tried to contact the merchant, requested a refund through Cash App and failed to obtain a resolution.

If this is the case, you may need to do the following instructions to report scam and dispute the transaction:

    • First, you need to log into the Cash App.
    • Then, you can click on the clock icon in the top right-hand corner of the screen to see recent activity.
    • Make sure to find the transaction you believe is a scam.
    • Then, tap the fraudulent transaction.
    • After that, you need to click on the icon which looks like three small dots.
    • You can then click on the ‘Need Help & Cash App Support’ option.
    • Last, you need to click on the ‘Dispute Transaction’ button. After you have submitted the dispute, the Cash App team will then investigate the claim.

Well, those are some ways to get your money back on a Cash App if you get scammed.

It’s important to note, any time you get scammed which involves your bank account or debit card, you will have to contact your bank. Generally, a bank representative will advise you on any action that you have to take in giving protection for your account from further scam and determine if you’re able to file a dispute for the fraudulent transaction with the bank.

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