Just like any other streaming service, Discovery Plus is also not untouched by the glitches and errors. You may ever see an error 500 on Discovery Plus. What is Discovery Plus error 500? How to fix error 500 on Discovery Plus? Do not worry, you will be able to ask help by visiting the page of Discovery Plus help center.
Accessing Discovery Plus Help Center
If you have any problems on your Discovery Plus app, for example Discovery Plus error 500, simply you are able to go to the page of Discovery Plus help center. Just click this link; https://help.discoveryplus.com/hc/en-us. There you will be able to ask help from the team of Discovery Plus.
What is Discovery Plus Error 500?
Now, you may be curious to know what Discovery Plus Error 500 is. For your information, Discovery Plus Error 500 is a rare error which occurs when the Discovery Plus server is not working and functioning correctly. In this case, the team of Discovery Plus apologize for the inconvenience. They are going to be monitoring the service continuously to make sure that this Discovery Plus error 500 does not further affect your viewing experience. So, simply we are able to say that Discovery Plus error 500 is a rare error which occurs when the Discovery Plus server is not working properly. Of course, there might be lots of reasons why you have got a Discovery Plus error 500. We have observed that this Discovery Plus error 500 is not evolved by a single source but originates from lots of roots. Unfortunately, we failed to extract the exact cause. If your Smart TV has displayed “Error 500” or “The request process has failed,” then you have to fix it. Do not worry, there are many methods to fix the Discovery Plus error 500.
Fixing Discovery Plus Error 500 – Here’s Solution
Many online streaming platforms emerged during the pandemic, allowing you to entertain and watch it at home. But, recently, the Internet has been full of the queries from the visitors of the United States and Canada, showing the errors in Discovery Plus. If you want to find the exact solution to the problem, let us learn what we should do to fix Discovery Plus error 500.
Here are some solutions to fix Discovery Plus error 500:
- Solution 1: Check internet connectivity
If you are facing any trouble on Discovery Plus, you should check whether your internet is connected properly or not. Or you are able to try clearing your history or cache and then try it again.
- Solution 2: Execute a power cycle
You have to know that a complete power cycle can advance the streaming conditions by reestablishing the network connection and the functionality of the app. Therefore, if you get Discovery Plus error 500, then you are able to switch off your device and then wait for several minutes. After that, you are able to restart and check whether it is solved.
- Solution 3: Check HDMI Cable
For those who are using an HDMI cable, you have to try unplugging it from your device. Then, simply you are able to re-plug it. The next step is to open the Discovery Plus app to check whether it is working or not.
- Solution 4: Update or Reinstall the Discovery Plus app
If the solution above did not help to fix Discovery Plus error 500, now you have to follow this way. Please update the Discovery Plus app to make sure a better performance. Also, you have to uninstall and reinstall the Discovery Plus app on your device.
About Discovery Plus
Discovery Plus is the streaming service with the greatest real-life entertainment from your favorite TV brands including Animal Planet, HGTV, Food Network, TLC, ID, and Discovery Channel, plus exclusive originals, all in one place. Whatever you like, you are going to find it here.
A subscription to Discovery Plus will give you instant, unlimited access to more than 55,000 episodes of 2,500+ current and classic shows from the most lovely TV brands. The new series to inspire, inform and entertain you are added all the time, from lifestyle and true crime to adventure, home improvement, food, and more. You are going to find all of your favorite personalities like Jonathan, Irwins, and Drew Scott, Bobby Flay, Chip and Joanna Gaines, Ree Drummond, Guy Fieri, Lieutenant Joe Kenda, Giada De Laurentiis, and so many more, all in one place.
Also, the service will include exclusive Discovery Plus Originals. This is exciting, you cannot miss series and specials you will not see anywhere else. Aside from that, Discovery Plus is also home to the definitive collection of award-winning natural history series, including exclusive streaming access to the BBC’s largest natural history offering, featuring the shows like Planet Earth, Frozen Planet and Blue Planet. Discovery Plus also features famous shows from A&E, History, and Lifetime, including Dance Moms, The First 48, Ice Road Truckers, Married at First Sight, 60 Days In, and more.
How to Cancel Your Subscription?
Of course, there is a way to cancel your subscription. If you no longer want to subscribe to Discovery Plus, there are no fees or cancellation charges. You are going to continue to have access to Discovery Plus for the remainder of your current billing period.
Now, you are able to follow the instructions below to cancel your subscription, which correspond to your method of purchasing your subscription.
To cancel your Subscription via Web Browser:
- At the first step, you have to sign in to your account at discoveryplus.com
- After that, you have to select “Account” from the dropdown menu.
- On the “Manage Your Account” screen, you are able to choose “Cancel” in the Plans section.
To cancel your subscription on Amazon Fire Devices:
- At the first step, you have to visit amazon.com on your web browser.
- After that, log in to your Amazon account.
- Then, select “Digital Content and Devices,” and choose “Your Apps.”
- From the left sidebar, you are able to choose “Your Subscriptions.”
- Lastly, select Discovery Plus and choose “Cancel.”
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