Roblox Premium offers a number of advantages. When you are in the middle of using it, you might find that it is no longer useful, to the point you think it is the best idea to cancel it. The thought of canceling this subscription may also appear when you cannot afford it anymore. Aside from these two, there are some other possible reasons that make you come out with such a thing in mind.
Fortunately, Roblox allows their users to cancel their Roblox Premium subscription anytime they want, which is similar to the other subscription services. If you want to stop the service, you should do it as soon as possible before the renewal date because Roblox Premium will auto renew.
To be able to cancel your Roblox Premium subscription, you will have to sign in to your Roblox account first. To be able to do that, here is the guide for you to follow:
- Firstly, you have to sign in to your Roblox account using a computer.
- After signing in to your Roblox account, it is time for you to click on the gear icon that is located in the top right corner. By doing so, a drop down menu will be shown on the screen.
- Upon seeing the drop down menu, choose settings.
After logging in to your Roblox account, you can now cancel the Roblox Premium subscription. There are several methods to do that, depending on the device that you use. Below is the guide that you can follow after logging in:
For browser app:
- After logging in to your Roblox account, open the gear icon. If you have no idea where it is, it is located in the upper right hand side.
- Then, open settings.
- The next thing that should be opened is billing.
- Finally, click the Cancel Renewal button and do not forget to also follow the provided prompts until you make sure that the subscription is totally canceled.
While trying to find the Cancel Renewal button, you may fail to do it. If you are wondering what is actually happening, there are some reasons that might actually be happening, including:
- You signed into a different Roblox account, the one that does not have the active membership.
- You are trying to cancel your Roblox Premium membership from the Xbox One app. For your information, there is no way to cancel the Roblox Premium membership on Xbox One because this kind of membership is not available on this console. Once again, it should be noted that cancellation is only possible on the payment method on which the membership is purchased.
- Currently, there is no active membership in the Roblox account in question. It can be due to the membership having expired and you did not have auto renewal turned on, the membership has already been canceled before, or the payment method does not renew automatically.
For Android devices:
- After logging in to your Roblox account, go to the Google Play Store.
- It is important for you to make sure that you are logged in to the Google account paying for the Roblox Premium subscription.
- In the next step, click on the menu and then subscriptions.
- After that, choose the Roblox Premium subscription.
- In the end, you can click on cancel subscription.
For iOS devices:
- After logging in to your Roblox account, the next thing that you have to do is to open the settings application on your phone or tablet.
- When you are there, click on your name.
- Afterward, click subscriptions. In case the subscriptions option is nowhere to be seen, please click on iTunes & App Store instead.
- Now look for the Roblox Premium subscription and click on it.
- When it is done, click on cancel subscription.
Once you have successfully canceled your Roblox Premium subscription, you might want to remove your credit card account from Roblox. For instance, if you use PayPal as your credit card account, you might want to know the way to remove your PayPal from Roblox. Is it really possible to remove your PayPal account from Roblox?
The good news is that there is a way to remove your PayPal account from Roblox. f you are interested to do that, instructions to follow include:
- First of all, you should click Privacy & Security on the left menu.
- After clicking the option, scroll down to Forms & Autofill.
- Do not forget to also click Saved Addresses in order to see all the cards that you have saved.
- Lastly, choose a saved card and click Remove to remove it.
Talking about removing your PayPal from Roblox, you might be wondering if the information about your credit card is safe. Actually, there is nothing to worry as Roblox says that all transactions on Roblox use secure commercial grade encryption. It is also stated that there is no way to access the financial information via user accounts. However, it is true that there is some billing information that is stored by Roblox for verification purposes.
It should be easy for you to cancel your Roblox Premium subscription or to remove your PayPal from Roblox. in case you find some difficulties or have something to ask, you are suggested to call Roblox customer support at 888 858 2569. Feel free to dial the number anytime you want as it is available 24 hours and 7 days a week. Actually, you will not be directed to the customer service right away and have to wait until they call you back. If you find this method not effective, you might want to send an email instead. If you are interested in this method, the email address that you can use is info@Roblox.com. Make sure to include your personal information in the email. Aside from these two, you can also fill out an online form and submit it. As for the form itself, it can be found on the official website of Roblox.
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…