How to Delete Messages on Getting Out App

Getting Out allows people getting easier to keep in touch with their incarcerated loved ones. It offers reliable and simple communication between inmates and their family members or friends. If you have a loved one that is incarcerated in jail, you can utilize this platform. With Getting Out, you will be able to make phone calls, video visits, add a deposit, as well send text messages and voicemail messages to your inmate. Sending messages is a simple way to keep in touch with your incarcerated loved one. Now, the question is, how to delete messages on the Getting Out app? To find out the answer, just continue reading the text below.

How to Delete Messages on Getting Out App

Types of Messages on Getting Out

On Getting Out, there are two types of messages; Written Messages and Voicemail Messages.

1. Written Messages

Getting Out’s secure internal messaging system is a contained area that enables you to send private messages to your incarcerated loved one. To send and receive internal messages, you must be signed into your GettingOut account. So, if you have not created an account yet, you must create your account first. Once you send a text message, your inmate will receive your internal messages the next time he/she signs in to the system. Keep in mind that before all messages can be posted, they must be approved by the facility.

2. Voicemail Messages

Besides sending written messages, you can also send voicemail messages to your incarcerated loved one. Try to send a little personal “hi my dear” anytime you want and let your incarcerated loved one know that you are thinking of them so much. For your information, GettingOut allows you to leave 3-minute voicemail messages whenever you miss your loved one.

Here is how to leave a voicemail message:

    • Firstly, set up your GettingOut account and deposit funds.
    • After that, call 1 (866) 516-0115.
    • Then, follow the instructions given. Make sure you leave a voicemail message clearly.
    • Your incarcerated loved one will hear your voicemail message the next time he/she picks up the phone.

Also Read: How to Get GTL Verified on GettingOut

Deleting Messages on Getting Out App

After sending your messages on Getting Out to your inmate, you may think that you want to delete some of your messages. So, how to delete messages on Getting Out? Is it possible for you to delete your messages? If you want to delete your messages on Getting Out, unfortunately you cannot do that. On the official website of Getting Out, there is no information about the way to delete messages on Getting Out. If you are still curious to know such information, you can ask to the customer service of GettingOut. To contact them, just call at 1.866.516.0115. Or, if you do not want to talk directly to the customer service, alternatively, you can submit the form which can be discovered at gettingout.com/contact-us.

Even though GettingOut does not provide such information on its official site, however, there you will be able to find out other information related to Getting Out’s messages service including the way to send messages to your loved one who has access to a Telmate Tablet, the way to know whether your inmate is getting your messages, the way to discover the message the inmate says they sent you, the way to send a private message to an inmate, as well the way to send messages to all inmates in your contact list. For further information, you can visit the page of Getting Out’s Help Center at gettingout.com/help.

How to Send Messages to My Loved One That Has Access to a Telmate Tablet?

Here is how to send and receive messages:

    • Firstly, you can add funds to your Friends & Family Account. That way you will be able to send messages to your loved one. To ensure your loved one can return your messages, you also must add funds to their Inmate Account.
    • After funds have been deposited, then you can start to send and receive messages.
    • From your account, please click the “Message” tab, and click on the “Send new message.”

For Note: Make sure that you have enough balance for sending messages to your loved one that has access to a Telmate tablet.

How to Know If My Incarcerated Loved One is Receiving My Messages?

Here are several things you need to note:

    • If you do not hear back from your incarcerated loved one right away, you must be patient because every message needs to be approved by the facility before you get a response.
    • To see whether your message is pending for approval, you can check the horn notification icon in the top right-hand corner.
    • Ensure that when you send a message, you get the pop-up which says, “Your message has been sent,” and shows how much you have been charged. If you do not get this pop-up, you need to ensure that you have sufficient funds on your account.
    • You can also click the horn icon if it turns orange to review the error messages.

How to Send a Message to an Inmate?

If you want to send message to an inmate, please follow these steps below:

    • At the first step, log in to your account.
    • After that, you can choose the “Message” tab.
    • Then, click on the “Send new message.”
    • Now, you must choose an inmate you want to send a message to. Please start writing your message. You can write your message up to 500 characters long, including punctuation. At the bottom of your drafted message, there is a helpful character countdown feature you can use.
    • When you are done writing your message, simply you only need to click the Send button. Remember that each message you send must be approved by the facility first.

To send messages, you must have enough balance on your Getting Out account. And, before that, make sure the inmate is already in your contact list.

How to Send Messages to All Inmates in the Contact List?

If you want to send messages to all inmate in your contact list, you can follow these steps below:

    • Please log in to your account.
    • After that, choose the “News” tab
    • Then, you can click on “Post New Status.”

Need to note that not all facilities have the Message feature.

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