GTL Getting Out bridges the positive relationship between inmates and their loved ones at home through a simple and modern communication system. With the use of this advanced technology, you can easily receive a phone call from inmates, arrange video visits, make deposits, and also leave voicemails.
In order to do them, you’ll have to sign up first for GTL Getting Out and make sure your account is verified. If not, you can surely do none of them. If this is your first time trying it, you may not know how to verify your account.
Thankfully! You’ll find out the guide regarding GTL Getting Out account verification in this post.
What Does GTL Getting Out Offer?
With GTL Getting Out, you can do what everyone wants when you have a loved one in prison. Aside from providing the official website, they also allow you to access its services on a mobile app for on-the-go use. You can download the GTL Getting Out app on the Play Store (for Android users) and on the App Store (for iOS users).
Also Read: How to Check an Inmate’s Account Balance
The following is what GTL Getting Out offers:
1. Make a Deposit
You can add funds to both your account and an inmate’s account.
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- Your account: If you make a deposit into your account, you can use it to pay for sending messages to your loved one in prison.
- Inmate’s account: If you add funds to an inmate’s account, they can use it to pay for secure wireless access to the Telmate Tablet. Aside from sending messages or making a call, they can also access games and other entertainment services.
Making deposits can be done either by phone, at a lobby kiosk, on a mobile app, or via its official website. Some of the major credit cards that GTL Getting Out will accept are MasterCard, Visa, Discover, and American Express.
2. Doing Visits
Through GTL Getting Out, you can arrange video visits, a.k.a. video chat conversations. You can take a video visit either at the lobby kiosk, from your home computer, or from your mobile device.
Since you can do this through your account, of course, you have to create a GTL Getting Out account first. To schedule your visit, you may have to select an inmate, location, date, and time.
3. Phone Calls
In addition to making a video visit schedule, GTL Getting Out also allows you to make a phone call or receive it from an inmate. You can also pay for this service by making a deposit first.
If an inmate has a balance on their prepaid account, they can freely call you. But if not, you can call them using the deposit that you’ve added to your account.
There are two alternatives to making phone calls: quick connect and collect calls. With Quick Connect, you can pay for a phone call with your credit card and accept calls from inmates. While collecting calls, you can receive calls from inmates, and they will be billed to your landline phone account.
Note: The additional fees and restrictions of the facility rules may apply for this service.
4. Messages and Photos
There are two types of messages that GTL Getting Out offers: written messages and voicemail messages. The good news is that you can also share photos with inmates, but you can do it only through the Getting Out mobile app.
You can leave a voicemail message by creating a GTL Getting Out account and making a deposit first. Or you can contact their customer service. Make sure to follow the instructions. If the steps are appropriate, your loved one can hear your voicemail messages the next time they pick up the phone.
It’s important to note that the photos you’re sharing are subject to the rules of the facility, and these should be approved by the facility.
What’s GTL Getting Out Account Verification?
This is a simple and important process to tell GTL who you are and to demonstrate that you’re a trusted one.
The account verification on GTL Getting Out requires you to provide your personal information, including your photo. After they know your personal information, GTL will speed up every action you take within their system.
Further, the GTL Getting Out account verification actually helps ensure the safety of you and your loved one in prison, as well as the contacts on your account. However, it can prevent any kinds of fraud and extortion.
Verifying Your GTL Getting Out Account: Here’s How!
Since it’s very important to make your account get verified on GTL Getting Out, now is your time to do so. You can do this immediately after your account is successfully set up.
GTL offers three simple ways to verify your account, so you can choose one of the following methods:
Method 1: On the GTL Getting Out website
We think this is the fastest and easiest way to verify your GTL Getting Out account. Why? You can actually do this on your profile when logging in, so they can quickly proceed with your request.
Start to visit the GTL Getting Out website here.
Then, log into your account by clicking “Login.”
Enter your email and password that you’ve used when signing up.
Make sure to check the box confirming that you agree to the terms and services.
Once logged in, you need to click “My Account” to access yours.
From My Account, you have to click “Verification” under your profile picture. Well, this is an example of an unverified GTL Getting Out account.
The following page allows you to provide your personal information.
You also need to upload your photos, both the front and back of your ID photo and your verification photo.
Last, you can click “Submit.”
Method 2: By Phone Number
You can also verify your GTL Getting Out by phone. If you choose this way, you’ll have to confirm your phone number.
Under the “My Account” tab, you can click the “Mobile Settings” button.
From the section, you can click “Verify 011-******” to continue verifying that that’s your real phone number.
If a pop-up box appears, you can choose “Text Me Now.”
And you’ve successfully verified your account by phone number.
Method 3: Send a Verification Form
Another option to verify your GTL Getting Out account is by sending a verification form, either by email or mail, through Telmate.
Here’s what the verification form looks like:
Download and print the verification form PDF here.
After you fill out all of the fields, you can send it to:
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- Email: verify@telmate.com
- Mail: Telmate Verify, PO Box 1137, Fruitland, ID 83619
Method 4: At a Facility Lobby Kiosk
Last, you can also verify your GTL Getting Out account at the kiosk, which is usually available at the facility where an inmate is housed.
If you use a kiosk, you’ll have to scan or swipe your ID to log into your account.
Then, take your photo.
Once your account has successfully been verified, you will be able to schedule visits and more.
Okay, those are all of the methods you can take to verify your GTL Getting Out account.
Why is Your Photo Denied When Verification?
You already know that account verification requires you to upload your photo ID, so make sure to prepare them as well as possible. But sometimes, you fail to do so, and you’re wondering why GTL Getting Out denied your request.
Actually, all photos you upload to GTL Getting Out are subject to approval, meaning there are a few rules regarding the photo format.
If you happen to experience this, you can contact GTL Getting Out customer care by phone at 1-866-516-0115 to get more information about the photo policies.
AUTHOR BIO
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…
