How to Delete Contacts on Getting Out App

To start communication with incarcerated individuals in prison via Getting Out, you’ll have to register first on it and add the inmate to your contacts.

But due to some reasons, you may not want to receive any news from an incarcerated individual; the worst is not even wanting to see their contacts in your Getting Out contacts list. We think that you’ll decide to delete them from your contact list, right?

The question is whether or not the inmate contact can be deleted on the Getting Out app. Okay, let’s get the answer below!

Can You Delete an Inmate Contact on the Getting Out App?

Unfortunately, you cannot delete an inmate contact on your Getting Out contact lists once you add them to your contact list.

Instead of deleting the inmate contact, you can only block them on Getting Out. But the inmate will still be listed as a contact. Even if you block their contacts, you can still see their last messages in your conversation history.

That’s why it has become a complicated thing among Getting Out users when they want to postpone the incarcerated individuals they know.

How to Block an Inmate Contact on Getting Out

Since you can still avoid them, if it’s your best, you can start blocking them from your Getting Out contact lists. Well, it’s pretty straightforward to do it.

Here’s how!

Log into your Getting Out account.

How to Block an Inmate Contact on Getting Out

After logging in, go to the “Contacts” menu and tap it.

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Find the inmate you’d like to block and tap the contact.

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After the inmate profile appears, you can click “View Profile”.

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On their profile page, you can click “Block” to continue blocking them.

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That’s how to block an inmate contact on Getting Out.

It’s important to note that if you want to unblock them one day, you can follow the same steps as above.

How to Add a Contact on Getting Out

If you haven’t added a contact on Getting Out and would like to do so, you can start to make a deposit first. Then, you’ll have to schedule a visit with an inmate.

Do the following steps to add a contact on Getting Out:

Making Deposit

    • Log into your Getting Out account.
    • On your profile, you can click the “Deposit” link that you can find on the left-hand side.
    • Then, start to find an inmate you’d like and select them.
    • On the following page, you can choose the payment method and the amount of money you want to send.

If your payment is successful, you’ll receive the balance, and you can use it for video visitation.

Schedule a Video Visit

    • Log into your Getting Out account.
    • On your profile, you can click on “Contacts.”
    • Then, start to find an inmate you’d like and select them.
    • On the inmate’s profile, you can click “Schedule Visit.”
    • On the following page, you can choose either an at-home visit or an on-site visit.
    • Make sure to select the date and time.

After the video visit is conducted, the inmate will automatically be added to your contacts.

About Getting Out

Getting Out brings modern communication to bridge inmates and their families or friends, keeping in touch. It basically aims to increase relationships that can help inmates gain positive support from the people closest to them.

In addition to providing a means of communication for inmates, Getting Out also offers them a variety of educational and self-improvement content. So, they can easily access them to gain more knowledge and resources that can help them prepare to reintegrate into society after being released.

The following are products that Getting Out provides:

Deposit

There are some types of deposits that you can make on Getting Out. It includes:

    • Prepaid: The prepaid funds can be used to receive calls from inmates, take a video visit, send messages, and take photos. You can make a deposit either to your account or to the inmate’s account.
    • Trust and Commissary: This type of deposit can be used to allow inmates to shop for commissary items at their facility, such as toiletries, snacks, and clothes.
    • Bail: It allows inmates to make bail payments by phone or at the facility.

When it comes to making deposits, Getting Out actually offers a few options. You can add funds either by phone (call 1 (866) 516-0115), online (visit the Getting Out website), at the facility, or on the mobile Getting Out app.

Visits

You can take a video chat conversation either using your personal computer at home, in the facility lobby, or now via the Visit Now Android app.

To conduct a video visit with your loved one in prison, you have to set it up by making a schedule first. After that, you have to wait for them to confirm. If the inmate accepts it, you can log into your Getting Out account to start a video visit.

Phone Calls

To receive a call from an inmate, you can select at least one of the three types of phone calls, including:

    • Prepaid: If you select this, you can add funds into the inmate account or you can pay upfront by making a deposit to your account first, and the inmate can still call you until the fund runs out.
    • Quick Connect: This option allows you to pay a call when the inmate calls you. And you can pay for Quick Connect with your credit card.
    • Collect Calls: With this option, you can accept and quickly pay for calls from inmates. If you accept a collect call from an inmate, all the calling charges will be filed with your landline phone account.

Messages and Photos

Getting Out also eases communication between inmates and their families or friends through messaging services. There are two types of messages you can send, including:

    • Written Messages: It’s just text messages as usual, but every message you send is monitored by a secure internal messaging system. So, the inmate will receive the messages you sent if they have been approved by the facility.
    • Voicemail Messages: You can also leave voicemail messages for your loved one, so you can send them anytime.

Aside from two types of messages, photo sharing can also be conducted on Getting Out. With this service, you can actually share photos with inmates only using the Getting Out app. Sure, every photo you send is subject to the facility’s rules and regulations.

It’s important to note that you cannot submit a refund for photos that are rejected by the facility.

Conclusion

The inmate account cannot be deleted from your contacts. Getting Out only offers a way to block them. Choosing this option can also at least prevent them from texting or calling you. Once you add the inmate contact to your contact list, they will always be your contact.