Why is My Draftkings App Not Working

The DraftKings app is one of the best mobile betting apps available in the US. As good as it is, sometimes you are going to have technical issues and see that the DraftKings app is not working. Well, in this guide, we are going to explain why the DraftKings app stops not working and share some fixes to get you back betting.

The Draftkings Sportsbook App Not Working

If you find your DraftKings app not working, try these fixes below.

Why is My Draftkings App Not Working

Step 1 – Do you have good internet coverage?

You have to check that you have got good WiFi or cell coverage. Please try and browse the web or maybe try browse Twitter to ensure your cell is sending and receiving data. It may be that you are in a blackspot or that you have already disconnected and unaware.

Step 2 – Is the DraftKings app available in your state?

Need to know that DraftKings app is available in more states than any other legal US betting operator, however they are not available in every state (yet). Several states only allow in-person wagering at a retail sportsbook, several only allow 1 operator, several sports betting is still not legal, and several are yet to introduce mobile betting. Whatever the reason, you need to check whether you are in a legal state at sportsbook.draftkings.com. For note: DraftKings Sportsbook legal states: AZ, CO, CT, IL, IN, IA, LA, MI, NH, NJ, NY, PA, TN, VA, WV, and WY.

Step 3 – Is DraftKings down right now?

The issue may not be unique to your DK betting app. DraftKings’ whole website and app may be down. Like any site or technology product, outages can happen. DraftKings app may be having server problems and if this is the case, you only need to wait it out. For this reason alone, it is always good to use two or three sports betting apps so if you have a problem with one, you always have a backup. For your information, William Hill and PointsBet are good alternatives to DraftKings if you want a backup.

Step 4 – Are you having location problems?

If you see the DraftKings location error, then geolocation can be your enemy here. Need to know that Geolocation is the technology used to pinpoint your location and also prove you are physically in a legal betting state. If you are in a legal state and having those problems, we have a separate guide on solving geolocation sportsbook issues that you can check out.

Step 5 – DraftKings app stops working on apple watch

This is a common issue and can be caused by not having the latest iOS update on the app, your iPhone or your watch. Ensure that you are using the latest version, restart your devices, and try again. iOS devices are able to be problematic with DraftKings, patricianly if you have jailbroken your iPhone or iPad.

Step 6 – Is your account in good order?

There may not be an issue with your DraftKings app not working, the issue may be with your betting account. Can you login into the mobile website or regular desktop website? If you can’t, then you have to reach out to customer services. Please go to sportsbook.draftkings.com and use the contact page. You may have already used an old or nonexistent DraftKings sportsbook promo code that has caused problems with your account. If this is the case, you have to contact customer support.

Step 7 – Do you use the right username and password?

We all have hundreds of usernames, passwords, and emails floating around in our heads. If the DraftKings app is not working, it may be that you are entering the wrong username and password. In this case, try and do a password reset and see if that works.

Step 8 – Is your DraftKings app up to date?

Are you using the latest DraftKings Android or iPhone app? Go to the iTunes app store and ensure that you are using the latest iOS app. For Android users, you are able to check the version of the DraftKings app on the mobile site at sportsbook.draftkings.com. If your mobile app is running slow, usually this is the main reason. If this occurs, you have to download the latest DraftKings app. That should sort out the issues.

There may be examples where you are attempting to perform an update and no matter what you do, DraftKings will not update. We have found this issue on the iOS app and some versions of the Android app. It is able to be down to memory on your phone or that there is a problem with the update software. All you have to do is to uninstall the current version, then you are able to download the latest app from sportsbook.draftkings.com.

Step 9 – Do you have money in your account?

If you have a DFS and sports betting account with the sportsbook, it is possible that all your funds are in your DFS account and not in your betting wallet. Please log in and move your funds over.

Step 10 – Cannot get past the login screen

If you are able to load up the DraftKings app and get to the login page, entering your right details and the app will not let you past the login page, it will be a problem on DraftKings side and nothing you can do. You only need to ride it out and wait. Also, this may occur if you are trying to utilize a VPN to try and access DraftKings. Keep in mind that the operator has technology to spot if you are using a VPN to try and spoof your location. If you are not in a legal state then you cannot bet. Attempting to force this through will be able to result in your account suspended and you begin banned from betting with the sportsbook.

Apparently, there is no official DraftKings status page to check if the website or app is not working. The team usually puts up any known problems on the twitter page, so you should follow their official twitter account.

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