If you see something popping up on Zoom saying that the computer does not meet requirements, it means your system does not have enough resources to support adding a virtual background to your video feed in this platform.
The message saying Virtual Background not working from Zoom is usually shown after going to your desktop client, clicking on your profile picture, choosing settings, and clicking on the option named Virtual Background which is located in the left sidebar.
Apparently, a significant processing power is needed when adding a virtual background to your video feed, specifically on the part of the system. Basically, if you have an underpowered computer then the feature to add a virtual background to Zoom might not be available to you. Here is the system requirements for using a virtual background on computer:
Windows
Keep in mind that these following Intel processors do not support virtual background without a physical green screen.
- i7-5xxxU series processors with 2 cores
- i5-5xxxU/5xxxH/5xxxR/5xxxC series processors with 2 or 4 cores
Image only without a physical green screen:
- Zoom desktop client for Windows, version 5.2.0 of higher
- Windows 10 (64-bit)
- Intel i3 – 4-cores or higher, gen 8 or higher (except for Y-series)
- Intel i5 2-cores or higher, gen 6 or higher (except for Y-series)
- Intel i7 2-cores of higher, gen 6 or higher (except for Y-series)
- AMD Ryzen 5/7/9 or higher
Image only with a physical green screen:
- Zoom desktop client for Windows, version 3.5.53922.0613 or higher
- Intel dual-core 2GHz or higher (i5/i7 or AMD equivalent) processor
- AMD Ryzen 5/7/9 or higher
Video without a physical green screen:
- Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
- Windows 7, Windows 8, or Windows 10 (64-bit)
- Supported processors (720p video)
- Intel i5, i7, i9: 2 cores or higher, gen 6 or higher, excluding Atom and Y series
# Processor needs to have Intel GPU
# OS has to be Windows 10, 64-bit
- Supported processors 91080p video)
- Intel i5: 4 cores or higher, gen 6 or higher, excluding U series
- Intel i7, i9, Xeon: 4 cores or higher, gen 4 or higher
- Intel CPU with HD 620 integrated graphics (OS should be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
# i7 2 cores or
# i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors: 6 cores or higher, gen 4 or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher and frequency 3.0GHz or 12 cores or higher
- AMD: Ryzen 5/7/9 or higher
Video with a physical green screen:
- Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
- Windows 7, Windows 8, or Windows 10 (64-bit)
- Supported processors (720p video)
- Intel i5, i7, i9: 4 cores, gen 6 or higher, excluding Atom and Y series
- Intel i5, i7, i9, Xeon: 4 cores or higher
- Intel CPU with HD 620 integrated graphics (OS has to be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
# i7 2 cores or
# i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors: 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 6 cores or higher, 3.0GHz frequency or higher, or 8 cores or higher
- Supported `processor (1080p video)
- Intel i5: gen 5 or higher, quad-core or higher
- Intel i7: gen 2 or higher, quad-core or higher
- Intel i9, Xeon: 4 cores or higher
- Other Intel processors: 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher and 3.0GHz frequency or higher, or 12 cores or higher
- AMD: Ryzen 5/7/9 or higher
maOS
Image only without a physical green screen:
- Zoom desktop client for macOS, 4.6.0 (13614.1202) or higher
- 4th gen i7 quad-core or higher processor
- 6th gen i5 dual-core or higher processor
Image only with a physical green screen:
- Zoom desktop client macOS, version 3.5.53922.0613 or higher
- Dual-core 2Ghx or higher (i5/i7 or AMD equivalent) processor
Video without a physical green screen:
- Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
- macOS 10.9 or later
- supported processors (720p video)
- Intel i5, i7, i9, Xeon: 4 cores or higher
- Intel i7, i9, Xeon: 2 cores, gen 6 or higher
- Intel i5: 2 cores, gen 6 or higher, and macOS 10.14 or higher
- Other Intel processors – 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher
- Supported processors (1080p video)
- Intel i5
# 4 cores or higher, gen 5 or higher or
# 2 cores with gen 7 or higher and 2.0GHz frequency or higher
- Intel i7: 4 cores or higher, gen 2 or higher
- Intel i9, Xeon: 4 cores or higher
- Other Intel processors: 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher
Video with a physical green screen:
- Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
- macOS 10.9 or later
- Supported processors (720p video)
- Intel i5, i7, i9: 2 cores, gen 6 or higher, excluding Atom and Y series
- Intel i5, i7, i9, Xeon: 4 cores or higher
- Other Intel processors: 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher
- Supported processors (1080p video)
- Intel i5: gen 5 or higher, quad-core or higher
- Intel i7: gen 2 or higher, quad-core or higher
- Intel i9, Xeon: 4 cores or higher
- Other Intel processors: 6 cores or higher, excluding Atom and Y series
- Non-Intel processors: 8 cores or higher
Linux
- Zoom desktop client for Linux, version 2.0.91373.0502 or higher
- Dual Core 2GHz or higher (i5/i7 or AMD equivalent) processor
- A physical green screen
AUTHOR BIO
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…
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