How to Restore/Reset Sound Driver on Windows 10

By | October 28, 2020

Are you facing the issue with the sound driver on Windows and are looking for the way to restore or reset it? You are in the right place as this page will unveil the method to restore or reset the sound driver on Windows 10.

The first thing that you will have to do to reset the sound driver in Windows 10 is to open the Device Manager, which can be done by right clicking on the Start button on the taskbar and then clicking the Device Manager option. Another thing that you can do is to quickly launch the Device Manager by pressing Windows logo + X keys and then press M key. In the Device Manager, please expand Sound, video and game controllers option to see the audio driver entry.

open the Device Manager

Next, right click on the audio driver entry and then click Disable device option. Do not forget to click the Yes button to disable the device driver. In case you are asked to reboot your PC, please save your work, close all programs, and then reboot your PC once. Lastly, right click on the audio driver entry and click Enable device option to start the device driver again. After that, please check if the sound issue has been fixed. If not, then you can try to uninstall the audio driver, reboot the PC once, and then install a fresh copy of the same.

click Disable device option

Do not forget to click the Yes button to disable the device driver

If you do not know the culprit of the issue of the audio driver, you are able to check that by following these instructions. Firstly, right click on Windows key and choose Device Manager or press Windows key + R, enter “devmgmt.msc”, and press Enter. Then, expand the Sound, video, and game controllers. Finally, find the Realtek High Definition Audio. If this one is marked with a yellow exclamation mark, it means the cause of the current sound issues on the system is the Realtek’s audio driver.

find the Realtek High Definition Audio

In order to fix the issue with the Realtek audio driver, please try to reinstall it. First, press Windows key + R to open Run dialog. Second, type “devmgmt.msc” and hit Enter or OK. It also can be done by right clicking on Windows key and choose Device Manager. Third, expand the Sound, video, and game controllers. Fourth, right click on the Realtek High Definition Audio Driver and choose Uninstall. Fifth, mark the box text to Delete the driver software for this device and press OK if you are asked for a confirmation. Sixth, reboot your PC. seventh, open Device Manager. Eighth, expand the Sound, video and game controllers for the second time. Ninth, right click on the Realtek High Definition Audio Driver and click Scan for hardware changes. In case the system fails to detect the missing driver and install the newest version automatically, you will have to navigate to the official website of Realtek and download the newest version of the Audio Driver corresponding with your Windows 10 variation.

If you want to reinstall the audio driver from the Control Panel, you will have to type Appwiz.cpl in the Start or taskbar search box and then hit Enter to open Programs and Features window. Then, find the audio driver entry and right click on the audio driver and then select Uninstall option. The next thing is to select Yes to continue. After that, reboot the device when the driver is removed. The last thing that should be done is to get the newest version of the audio driver and install it on your PC.

As stated by Microsoft, the issue occurs because of the incorrect audio driver included to the update. If the methods explained before did not help, you can try these following instructions on your Windows OS. First, go to Device Manager and open Sound, video and game controllers section. Second, find Realtek device and choose it. For your information, it is a yellow triangle with the exclamation (?) sign. Third, choose Devices by connection while in the View menu. Fourth, check the parent device. Fifth, right click the controller device and choose Properties. Sixth, click the Driver tab and check the version of the driver when in the new window. If the driver version is 9.21.0.3755, then you have the incorrect driver. Seventh, click Uninstall Device and allow changes. Eighth, reboot the device and check if the audio works.

Some people in online support forums have shared that updating the driver in Device Manager is really helpful. Updating it can help you to restore the audio on the Windows 10 device. In order to do so, first of all, you will need to find the Device Manager. Then, expand the Sound, video and game controllers section. In the next step, locate the device with SST as a part of the name. Please right click and choose Update Driver. When you see a new window, please choose Browser my computer for driver software. After that, click Next. Finally, choose High Definition Audio and then Next. By following everything, your audio driver should work well.

A few users have complained about broken drivers and audio system not working even after getting the updates. Sometimes, there is also a message saying that no audio device is installed. They said they are investigating the issue but they have not released anything since then.

Normally, no sound issue happens on Windows 10 OS if the audio driver is corrupted, damaged, or removed during the install or update of the Windows 10. Microsoft has officially stated that Windows 10 installation had been developed in a method to automatically remove each app and driver that is not compatible with it.

The issues may appear because of the outdated drivers, hardware issues, or even malware infections. In this case, you are recommended to scan the device with the anti malware and system repair tools such as Reimage to make sure that there is no malware on your system, which may be affecting the sound or even more the other important parts of the system.

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