How To Fix iMessages About Not Working Message Case on iPhone and iPad

By | December 3, 2020

When you send text messages to Android users or third party devices, they are sent as SMS and appear as green text messages, and when you send text to iMessage users, blue text messages appear. instead. Messaging apps mostly work fine, but you may run into situations where you are unable to send text messages for a number of reasons, be it iMessage or regular SMS.

You can also send iMessages and SMS messages to your iPhone and iPad using the stock messaging app, but most importantly for iMessage it allows you to chat with other Apple users and your iPhone, iPad, With Mac and Apple Watch. It’s forever free via the iMessage encryption protocol, but what if messages do not work on your iPhone or iPad? At this point, try several troubleshooting steps to enable the issue and keep iMessage still working as expected.

If you are having trouble sending SMS or iMessages on your device, don’t worry. This article describes the steps to troubleshoot and fix message issues on iPhone and iPad.

Troubleshooting overview

There are a number of reasons why iMessage might stop working. You may need to have problems with the Apple iMessage server, problems with the Messages app, or change settings. Before we get down to a specific issue, let’s take a look at 9 easy troubleshooting steps that can fix the most common iMessage issues.

We’ll be focusing primarily on the iPhone, but you can also use the following troubleshooting methods to fix iMessage-related issues on iPad and iPod Touch.

In this feature, we’ll go over the causes of iMessage errors and provide simple troubleshooting tips to help you fix the Messages app on your iPhone, iPad, or Mac. Learn how to check if iMessage isn’t working, what to do if iMessage stops working on your iPhone, and what to do if iMessage isn’t working on your Mac. We will help you fix all iMessage problems.

These new features are also available in iMessage, so Apple device owners can send and receive more interesting messages. Below, we’ve outlined some possible solutions in case you run into any problems using iMessage on iPad Pro. Check out this step-by-step guide whenever you need help troubleshooting iMessage issues on your iPad Pro (2018).

Make sure your iPhone or iPad connected to the network

Before troubleshooting, please make sure your iPad is connected to Wi-Fi and has a stable internet connection. iMessage works over Wi-Fi instead of cellular data, so make sure your iPad is connected to the network. To test your internet connection, open your browser app and go to another website.

Alternatively, you can also run the online application to check if it can work. It’s also important to check the current status of the iMessage server by going to Apple’s status page. If the iMessage server is currently unavailable, waiting for the service to start again is easy.

Otherwise, try fixing any software-related issues on your iPad that might be causing conflicts with iMessage. Remember to create a test message to send and receive via iMessage after each method is executed to see if the issue is resolved. Continue to the next applicable solution as needed.

This is the first thing you need to check if one of your text messages could not be sent. To send an SMS, check the cellular signal in the upper right corner of the screen. On the other hand, if it’s iMessage, make sure you’re connected to a stable Wi-Fi or LTE network.

Undelivered error

If you receive a red Not Delivered error when sending a text message, tap the text and select “Retry” to resend the message. If iMessages are not sending, you can resend them as regular SMS messages as shown below.

Re-activate iMessage service

These troubleshooting steps are for users who have issues sending iMessages to other Apple users. Simply turning iMessage on and off basically re-activates the service on your device. To do this, go to Settings -> Messages -> iMessage and click on the switch to turn it Off and On again.

Enable to send SMS

Stock Messaging app can automatically send text messages as SMS when iMessage is not available. This will reduce the number of non-forwarding errors. However, this feature is not enabled by default on your device. To enable this feature, go to Settings -> Messages -> Send by SMS and tap the switch.

If you have problems with SMS texts in general but not with iMessages, you can also follow some specific SMS troubleshooting steps here.

Reset Network Settings

In rare cases, the reason why you are unable to send text messages could be a general network issue with your iPhone or iPad. However, this can be easily fixed by resetting your network settings. If you reset these settings, you will lose your saved Bluetooth connection, Wi-Fi network, and password. To do this, go to Settings -> General -> Reset -> Reset Network Settings on your iOS device.

Reboot your iPhone or iPad device

The last thing you want to try is restarting your iOS device. Just turn off your device and then turn it back on. If you’re using an iPhone or iPad that doesn’t have a real Home button, press and hold the Side and Volume Up buttons to access the shutdown menu. However, if you’re using an iPhone or iPad with a real Home button, just press and hold the Power button. You can also turn off your iPhone or iPad through settings.

These are almost all of the basic troubleshooting steps. Now you should have resolved the issue you are facing with the Messages app on your iPhone and iPad.

If none of these methods work for your instance, the problem might be on the receiver’s side. Email another contact and see if it works. If so, ask the person with the problem to follow these troubleshooting steps and ask them to fix the problem.

This is very rare sometimes, but Apple’s servers can go down temporarily and this can affect services like iMessage and iCloud. You can check if iMessage is running on the Apple.com System Status page.

Can’t Send Text Messages on Mac? If you have a MacBook, iMac, or Mac Pro, you can try various troubleshooting solutions to fix iMessage on your macOS device.

Have you resolved the issues you are experiencing with the Messages app on your iPhone and iPad? Which of the troubleshooting methods discussed here worked? Have you found another solution? Share your impressions and thoughts in the comments!

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