How to Fix Amazon Account Locked Suspicious Activity

Now, you may find that your Amazon account locked suspicious activity. If so, you have to do something so that it can be unlocked. So, here is the explanation about how to fix Amazon account locked suspicious activity and also the reasons why it can happen and what to do to avoid this from happening.

Methods to Fix Amazon Account Locked

According to the Its Daily Tech site, here are the methods that you are able to do to fix Amazon account locked.

    • You are able to call the Amazon team.
      You are able to contact the Amazon support team by phone so that you can unlock your blocked Amazon account. You are able to talk with the supervisor personally and make sure that you prove your identity. Then, the team member may ask you to provide some personal details such as your account number, utility bills receipt, and bank statement. If you have proved your real identity, the support team member will remove the blockade from your account. To contact Amazon support team, you are able to use the phone number below.
      If you call Amazon from America, here is the phone number that you can use: +1 (206)-266-2992. If you call Amazon outside of America, here is the phone number that you can use: 1-888-230-4331.
    • You are able to chat with the Amazon support team online.
      You may find that the phone lines of the Amazon support team are busy. If so, you are able to contact them via an online chat. How to do that? First, you are able to access the Amazon website and then you have to log in by using your account credentials. After that, you have to click on the Contact Us button. Then, you need to hit the Start Chatting Now button. You have to wait until your chat is designated to an account specialist. After you start a chat with an account supervisor, you have to provide the asked details to verify your account.
    • You have to contact the Amazon support team via email.
      If your Amazon account is blocked, you are informed about the suspicious activity via email. You are able to reply to the received email to prove that you have done nothing wrong. It can be done by going to the Amazon website and then you have to navigate to the Sign-in interface. After that, you must expand the “Need Help?” tab and then you must click on Other Issues with Sign-In. Then, you need to click on Account & Login Issues -> I Cannot Sign Into My Account. After that, you have to send an email requesting to lift the account blockade and then you have to wait for a reply from Amazon.
    • You have to provide confirmation documents.
      Do you want a straightforward solution for the Amazon account which is locked? If so, you are able to send your personal details directly to Amazon. It can be done by opening your email which contains the details of your last Amazon order. After that, you have to click on the provided link that leads to your Amazon account. You have to try to buy a product and wait until you get the ‘Your Amazon account is locked, and orders are on hold’ error message. And then, after you get the notification, you have to click on the Add Document button. At last, you have to provide the documents that show your real identity to verify your Amazon account.

The Reasons Why You Get Amazon Account Locked

When you find that you get an Amazon account locked, you may wonder why this thing can happen. It is important for you to note that Amazon only blocks an account to prevent fraud and unauthorized actions. If there is suspicious activity which is detected by them, they will respond depending upon a user’s previous activities. According to the Its Daily Tech site, here are some reasons why you get an Amazon account blocked.

    • You provide false information. So, you have to make sure that you have provided the right information about your outlets or customer address.
    • If Amazon detects a huge number of orders from a new account, it can lead to account blockade. Are you a new consumer? If so, you have to try to keep a low profile.
    • The reason why you get an Amazon account blocked can also be because Amazon tries to minimize the order returns. You need to know that it is not costing you, but for Amazon. So, they need to pay the shipping charges from their pocket.
    • Amazon records a user’s gift cards activity. It only permits a certain amount of gift cards from a new customer, so it is better to avoid using a number of cards until you have created a good reputation.
    • Another reason is trying to avoid IP masking. It is because Amazon gathers your IP address and if the IP addresses keep changing, it may cause an Amazon account locked issue.

The Ways to Avoid Getting Your Amazon Account Locked

According to the Online Tech Tips site, here are some ways to avoid getting your Amazon account locked.

    • You have to avoid using Prime service.
      Let’s say that you operate a dropshipping business. If so, it is better for you not to use their Prime service. It is because Amazon is paying for the shipping fee and it means that they regulate it more seriously than their other services.
    • You have to buy low-cost items only.
      After you create your account, it is better for you not to buy expensive items immediately. Why? If you begin with buying a cheap purchase, it can minimize your losses if Amazon locks your account and removes your orders.
    • You have to limit gift card transactions to $200 a day.
      It is important for you to note that Amazon does not want too many gift card transactions, particularly from new accounts. If you limit the number of redeemable gift cards that you buy, it can minimize triggering their anti-fraud detection system.
    • You have to create back-up accounts by using VPN.
      Let’s say that you are accessing your Amazon account outside your country. If so, you are able to use a Virtual Private Network or VPN when you are using your login credentials. You can also create some accounts because it can minimize the risk of your business shutting down temporarily if one of them is locked. If you remain locked, you should delete your old account.

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