How to Downgrade POF Account

Downgrade your POF account means canceling your POF membership subscription. Sure, a POF user, you are able to cancel the auto POF renewal anytime you want to ensure that it’s not close to the billing cycle. However, if you cancel POF subscription on the due date or nearing time, you will be billed for the next billing cycle.

Of course, to unsubscribe your POF account, you should login first into your POF account. However, you should turn off the auto renewal before the day of renewal to be effective and free of charge. This option is open to all.

Then, how to downgrade your POF account to not to subscribe to it more? To know the ways, let’s see the ways below!

Unsubscribing Your POF Membership

Even though premium membership offers you plenty of great features, some people think that the subscription price is too pricey. Of course, not a few POF members finally unsubscribe their premium membership because of some reasons. Sure, POF do not want to make members hard, well, you can unsubscribe your POF premium membership anytime.

Of course, the way to unsubscribe the POF membership on every device will be different. As you know, the POF is available on Android, iPhone and also web. So, if you want to unsubscribe your premium POF membership, you should notice what device you’re using for.

Thankfully, this post will guide you how to unsubscribe/ downgrade your premium POF membership. Here’s how!

On Android

If you are an Android user, you can take some following ways to unsubscribe your POF premium membership below!

  • You firstly have to open Google Play Store App.
  • After that, you can go to your Account located under the Playstore menu.
  • Here, you can then tap the Subscriptions option.
  • Then, tap on the POF app.
  • Last, to confirm the cancellation of POF subscription on your Android, you have to tap “Cancel” and “Yes” .

That’s it! You successfully unsubscribe your POF membership and don’t need to worry anymore with auto renewal.

On iPhone

If you are an Android user, you can take some following ways to unsubscribe your POF premium membership below!

  • Firstly, you have to go to the settings on your iPhone.
  • After that, you should go to the iTunes & App Stores.

the iTunes & App Stores.

  • Then, you can tap on your Apple ID.

tap on your Apple ID.

  • Here, you need to see your Apple ID and Subscriptions.
  • Now, you should find POF membership.
  • Once you find it, you can then tap on it.
  • A few moments later, A list of the menu will show on your screen with an option to cancel your monthly subscription.

A list of the men

  • To cancel your POF subscription, you can then click on it.

To cancel your POF subscription, you can then click on it.

  • By clicking on it, your POF membership subscription is totally canceled.

That’s it! You will not subscribe to POF anymore.

On iMac

We will also guide you how to cancel your POF membership subscription on iMac. Here’s how!

  • If you are an iMac user, what you should do is to open iTunes.
  • You must then login using your Apple ID.
  • You can go to the Account and then click on the View Account button.
  • After that, you need to go to the Settings and click on the Subscriptions.
  • You can now click on the Manage button.
  • Here, you should look for your pof.com subscription, then, click on it.
  • Once POF subscription is open, you can then click on the Edit option and then Cancel Subscription button.

Well, all steps above is to unsubscribe your POF membership on iMac.

Another Way to Downgrade Your Premium POF Membership

You can also downgrade your premium POF membership by contacting the POF customer service. We think that contacting the POF customer service is the last way that you should take if the ways above cannot solve your problem. Contacting the POF customer service can take two ways: calling them by phone number and sending them an email.

If you want to call them with a phone number, you can dial them at 604-692-2542. However, this is the best number of POF customer service that you can call to get a quick response. If you’re calling POF customer service, you should prepare for your details such as your name, address, date of birth, username, email, phone number and billing address. However, your details will easily verify your identity that you’re the one who is the owner of this account.

Instead, you can also send them an email. You should tell them your problem regarding your POF cancellation. Here’s how to send email to POF customer service!

  • Firstly, you can click the link here.
  • Once you are at this page, you will find Contacts & Company Info. However, this tab will show you any POF contacts including emails, company address and also phone numbers.
  • As you want to send them an email, you should find the POF Email Customer Service option. Then, click on this option.
  • By clicking on this option, it will take you into a new page where the message form is available.
  • Then, you need to enter your email address on From bar.
  • On To bar, you can type csr@pof.com as POF email address.
  • Type ‘POF subscription cancellation’ on email subject due to you wanting to cancel your POF subscription.
  • Then, start to explain about your POF cancelation on Message Bar. Make sure to explain your issues as detailed as possible to make them ease finding the solution for your problem.
  • Once explaining your message, you can  then type your phone number, First Name, Last Name and also your Contract ID.
  • After the email forms are completed, tick the POF Customer Terms & Services.
  • Last, click on Proceed button

That’s it! You already sent them an email.

To note, the POF customer service may not respond to you immediately though they are open 24 hours, 7 days especially if you send them an email late at night. Of course, you should be patient and wait for their response. However, they may need many times to respond to your email and give solutions for your problem.

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