How to Contact the Roblox Appeal Team

When your Roblox account gets banned, it means you violated the Terms of Use or Community Rules of Roblox. The violations include threats, harassment, discriminatory speech, and so on. This ban will not result in your account to be deleted, unless you have done a serious violation.

On the other hand, it was also possible that your Roblox account was wrongfully banned. If you feel like you did not violate the Terms of Use or Community Rules of Roblox, there is a chance of your Roblox account to be wrongfully banned. In this kind of case, you have to contact Roblox if you want them to review your moderation, unless you are patient enough to wait until the ban is lifted. So, how to contact the Roblox appeal team?

How to Contact the Roblox Appeal Team-

In order to contact the Roblox appeal team, here is step by step to follow:

    1. The first thing that you need to do is to go to the support website of Roblox. In addition to allowing you to contact Roblox, this page also allows you to appeal your account moderation. To be able to do this, firstly, open your favorite browser. It does not matter if it is Safari, Google Chrome, Mozilla Firefox, Microsoft Edge, or else. Then, open Google and enter “Roblox support” as the keyword before pressing Enter. If it is too complicated for you, you can just click on this following link here.
    2. When you are there, you will be able to see a number of headers. The headers include the Contact Information and Issue Details. In the first part of the form, you will need to enter your contact information. This is important so that Discord can review your account respond to your appeal. The contact information that you have to provide includes your first name, your email address, and your Roblox username. Please enter everything accordingly. For those who are still under 13 years old, you are also able to enter one of your parent’s email addresses instead of yours.
    3. Once you are done providing your contact information, the next thing that you have to do is to provide the details of your issue. First of all, you should provide the device that you are having the issue with. You can do it by choosing the device in the “What device are you having the problem on?” dropdown box. For instance, if you are having the issue on PC, then the option that you should choose is clearly PC. Afterward, choose the type of help category. As you are looking to appeal your account moderation, the one that should be selected is Moderation. By doing so, you will be required to choose a subcategory. In the next dropdown box, please pick “Appeal Account or Content”. Do not forget to state the reason of your appeal. Please state it clearly in the Description of issue field. If you have no idea what to write down, here is the example: “Hi Roblox support, my account was suspended abruptly. I did not violate any of the community rules. Please review my account”. Once again, it is important for you to explain the real situation as details as possible. How to Contact the Roblox Appeal Team
    4. After that, the last thing that you have to do is to tap on the Submit button to submit the appeal to Roblox.

Once you have submitted the appeal to Roblox appeal team, you can just wait for them to give a response. If you are wondering about the Roblox’s response, they will respond you through the email address that you have provided in the form that you sent to them. If you want to know how long does it take for Roblox to respond to an appeal, it is stated that it takes no more than 24 hours. If you are proven to be innocent and your Roblox account is proven to be wrongfully banned, you will get an email with the statement saying that your Roblox account is unbanned. As the email might be landed in the junk or spam folder, do not forget to also check these two. If the email address that you provided in the form is your parent’s, then you have to ask them to check their email for you. If you do not get the email, the only thing that you can do is to wait until your ban is lifted.

After getting your Roblox account unbanned, you are encouraged to prevent getting banned again in the future. If you do not want to get banned again, there are a few things that you have to do. First and foremost, you should read the Terms of Use of Roblox. It has been stated that there is a possibility of your Roblox account to get banned if you violate one or multiple terms. Here is the link that will take you to the Roblox Terms of Use: https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use. Apart from the Roblox Terms of Use, you will also need to read the Roblox Community Rules, the one that contains a list of things that you cannot do on Roblox, including harassment, threats, discriminatory speech, and so on. If you want to read them, you can go to https://en.help.roblox.com/hc/en-us/articles/203313410.

Apparently, a moderation message will be sent to you when your Roblox account is banned. On the moderation message, you will be able to find out the reason why you are banned from Roblox. However, in case you did nothing wrong and assume that you are getting banned by mistake, feel free to follow the method to contact the Roblox appeal team explained above to ask them to lift the ban on your Roblox account. In some cases, users say that they did nothing wrong and that they are accidentally banned when in fact they really do not want to admit that they did something wrong. If you are pretending to not doing something wrong, then do not even try to contact Roblox appeal team as it will be useless.

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