How to Cancel Planet Fitness Membership

Planet Fitness is known as one of the biggest gym franchises in the world. Currently, it has more than 2,400 locations across the United States and several countries and has more than 18 million members. No one doubts its popularity. However, this gym may not meet some people’s preference. After subscribing to Planet Fitness membership, some members have decided to opt out for any reason. If you also want to cancel your membership due to a certain reason but have no idea how to do it, keep reading to find the guide.

Planet Fitness Overview

Planet Fitness aims to provide a unique environment that makes everyone feel comfortable like at home. The company emphasizes that its main product is a tool that can be used by anyone and not a brand name or a mold-maker. Every day, the team always tries their best to create a safe and comfortable environment where everyone feels welcomed and respected.

Planet Fitness has some benefits, including:

    • Open 24 hours: A lot of Planet Fitness locations are available to be visited 24 hours a day and 7 days a week. If you are busy in the morning and afternoon, you can visit it in the evening and vice versa. The company is eager to fit the schedule of the members, unlike most gyms whose members have to fit their schedule to meet the schedule of the gym.
    • Clean, spacious facilities: Every single room at Planet Fitness is clean, including lobby, fitness rooms, locker rooms, and showers. Aside from the rooms, the fitness machines are also clean. Talking about rooms, they are not only clean but also spacious.
    • Free fitness training: Planet Fitness employs certified trainers who are always ready to help anyone who needs help using the equipment or those who are looking for a customized exercise plan.
    • Judgement Free Zone: Planet Fitness has a place known as Judgement Free Zone where the members can feel safe, comfortable, and energetic in an environment and can feel accepted and respected.
    • Tons of equipment: There are a lot of different high-quality equipment at every location.
    • Friendly staff: Everyone at Planet Fitness is always ready to serve the customers. So, if you visit the facility and need assistance or have a question, do not hesitate to approach the club staff and talk to them.

Planet Fitness Membership Options

There are a couple of membership options offered by Planet Fitness, as follows:

1. PF Black card:

    • Unlimited access to home club
    • PF app workouts
    • Perks: Partner rewards and discounts
    • Bring a guest anytime
    • Use of any Planet Fitness worldwide
    • Use of tanning
    • Use of massage chairs
    • Use of hydromassage
    • Use of total body enhancement
    • 50% off select drinks
    • Premium perks: Partner rewards and discounts

2. Classic:

    • Unlimited access to home club
    • PF app workouts
    • Perks: Partner rewards and discounts

Reasons to Cancel Planet Fitness Membership

There are some possible reasons why you want to cancel your Planet Fitness membership, including:

    • You have moved to a new place.
    • You want to change your gym.
    • You want to take a break from fitness.
    • You think it lacks specific amenities.
    • There is no one to take care of your children and you cannot bring them in due to the gm policy.
    • You have bought gym equipment.
    • Etc.

Cancelling Planet Fitness Membership

According to the official website of Planet Fitness, the cancellation process may vary, depending on the club. Therefore, it is better for you to confirm the cancellation policy first by contacting your home location. Usually, the methods to cancel Planet Fitness membership include:

Method 1: Visit your home club in person

The first method to cancel your Planet Fitness membership is by visiting your home club. This one is the best and the most recommended method as it is the easiest. Once you are at the location, you can just tell the club staff your intention to cancel your membership and they will help you to go through the process.

Method 2: Send a written notification via mail to your home club

The second one to cancel your Planet Fitness membership is by sending a writing notification via mail to your home club. This one is recommended in case you are unable to visit a Planet Fitness location because you are busy, lazy, away from your home club or have moved out to a different area.

If you want to write a letter or cancellation, you must include the statement explaining your wish to cancel the membership in the letter. Apart from that, it is also a must for you to include your name, address, phone number, email, and membership ID number. Plus, make sure that the letter includes all the required information and is addressed to the location where your home club is located.

For anyone who prefers to cancel your Planet Fitness membership by mail, you should make sure that the club receives the written cancellation notice before the 10th. If you fail to do that, do not get surprised if you have to pay for the monthly billing on the 17th because the billing changes may take up to 7 days to change. If you want to stop the billing of the annual fee, you must complete the cancellation by the 25th of the month prior to the annual fee date. Another thing to take note of is that you need to pay a total $58 of buyout fee if your membership has a minimum term and is cancelled before the contact term comes to an end.

In addition to these two methods, it may be also possible for you to cancel your Planet Fitness membership online. It is worth noting that not every member can do it, meaning only some can do it. Everything depends on the location of the home club or the type of membership.

For more information about cancelling Planet Fitness membership, feel free to contact your home club or its Member Services department at planetfitness.com/about-planet-fitness/contact-us.

Options to Consider Before Cancelling Planet Fitness Membership

Before cancelling your Planet Fitness membership, you may want to consider the followings:

  • Freeze the membership

You may be able to freeze your Planet Fitness membership if you have a temporary medical issue that makes it impossible for you to exercise for a while or if you want to temporarily halt due to certain reasons. To talk about the pause or freeze, you are advised to visit your home club to discuss the terms of your pause and how it will affect your billing. If it is unlikely, try to call the customer service of Planet Fitness. For the number, it can vary depending on the location. Go to planetfitness.com/about-planet-fitness/contact-us to find it.

  • Transfer the membership

It is possible for you to transfer membership if you are not a minor; have been a member for at least 90 days; have not transferred your membership in the past 90 days; do not have debt at your current club, do not have a financial cosigner, and do not have a third-party subsidized membership; and do not have a paid in full membership or have a membership that is billed monthly.

  • Downgrade the membership

The last option that you can consider before cancelling your Planet Fitness membership is to downgrade your membership. For anyone who wants to do it, you are suggested to visit your club and ask the staff to downgrade your membership.

Bottom Line

In conclusion, it is easy to cancel your Planet Fitness membership. By following the guide above and understanding the requirements, you will be able to successfully cancel your Planet Fitness membership without any issues. Remember that the most important thing for a smooth cancellation process is being informed and prepared.

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