How to Cancel OnStar Subscription

OnStar is known as a name of a corporation. This one is part of general motors. It provides subscription-based communication, including vehicle security, turn by turn navigation, emergency service, hands-free calling, and a remote diagnostic system via a few countries such as the United States, Canada, Mexico, Brazil, Argentina, Europe, and China.

Life is easier with a remote link app. With the help of this app, you will be able to do a few things, including locking and unlocking your car, starting or turning it off, and locating your vehicle by just tapping your finger. Besides, it is also possible for you to connect automatically to the Wi-Fi hotspot every time your vehicle is on. On top of that, you can also use a maximum of 7 devices to connect. In addition, you can also stream audio and video, check your emails, download movies or TV shows, and so on. Everything can be done with the onboard Wi-Fi from the AT&T network. Basically, there will be no need for you to worry about your data plan.

How to Cancel OnStar Subscription

There are a few features of OnStar, including:

    • Safety
    • Automatic Crash Response
    • Crisis Alert
    • Roadside Assistance
    • Diagnostic report
    • Dealer Maintenance Notification
    • Diagnostic Alerts
    • Turn by Turn Navigation
    • Destination download
    • OnStar eNav

OnStar offers a total of four subscriptions for its customers, as follows:

    • Connected Vehicle: This one is known as the starter plan. It is affordable and starts from $24.99 per month. It only includes one thing, which is the connected service features.
    • Safety & Security: This one starts from $29.99 per month. It only includes a feature, which is safety and security features.
    • Essentials: This one starts from $39.99 per month. It includes all important things, including connected and safety and security services.
    • Premium: This service offers all the services with a premium package. The price of this one starts from $49.99 a month.

After subscribing to OnStar for quite some time, you may want to cancel your subscription due to certain reasons. If you want to do it, there are several steps that you have to follow, including:

    1. The first step that you have to do is to contact the customer support number of OnStar to talk to an Advisor at 1.888.40ONSTAR (1-888-466-7827). Aside from that, there is actually another way to connect to the customer service, which is to hit the blue key on the OnStar system. Unfortunately, there is no way for you to cancel your service online.
    2. Once you are connected to the customer service of OnStar, tell them that you want to cancel your service.
    3. After that, confirm that you have cancelled by checking the status of your subscription.

When the cancellation service is processed by the customer service of OnStar, your subscription will be cancelled. If you are wondering about a refund, it is possible for you to get a refund after canceling your OnStar service as long as your cancellation matches the Refund Policy of OnStar.

Talking about canceling OnStar subscription, it is also possible to remove your OnStar subscription with DoNotPay. What is DoNotPay? For those who just heard about it now, it is the name of the first robot lawyer to avoid calls from call centres. This one was made for making cancellations of unused subscriptions and memberships. When you have a DonOtPay account on a browser, there will be no need for you to call the customer support. Below is step by step to cancel the OnStar subscription with DoNotPay:

    1. Firstly, you have to log in to your OnStar account.
    2. After logging in, press the Find Hidden Money from your home screen.
    3. Finally, enter OnStar service, the one that you want to cancel.

If you cancel your OnStar subscription or let it expire, take note that your OnStar system will be deactivated. Every service, including Automatic Crash Response and Emergency Services, will be shut off. Not only that, there is no way for your vehicle to be connected to them for help, even in a crash.

After canceling your OnStar subscription, you may want to remove the OnStar module from your vehicle, even though they will restore the data of your vehicle. In order to remove the OnStar module from your vehicle, here is step by step to follow:

    1. First of all, you should turn off your vehicle.
    2. After turning it off, it is time for you to get out of your car.
    3. Then, open the trunk and remove the trunk mat upward.
    4. Make sure to keep aside the spare wheel from the tire space on the trunk if you have one.
    5. The next thing that you have to do is to dismantle the sill plate when the spare wheel moves.
    6. After that, remove the cover or fabric of the trunk and see the interior.
    7. Now, you have to look for an OnStar box. For those who are not familiar with it, its appearance looks like a silver metal box with the OnStar logo.
    8. Upon finding the box, detach the three plugs that are connected to your OnStar box.
    9. In the next step, confirm that you have been pulled out of the OnStar module. You can do it by starting your car and clicking on the OnStar button.
    10. When the line is disconnected, it means your service is finally turned off from the OnStar service.
    11. The last thing that you have to do is to set up your trunk to be fixed as it looks before.

It should be easy for you to cancel your OnStar subscription easily without getting any issues by following the guide above. For more information, you are advised to visit the official website of OnStar at If you have something to ask, you can try to reach out to its representative by dialing the number 1.888.466.7827. Actually, it is not the only way. Besides, you can also send a mail to OnStar Member Services P.O. Box 1027 Warren, MI 48090-1027.