I’m working on a laptop and suddenly the button stops working. Alternatively, it may take a long time for the entire key section to respond. Worse, the keyboard is completely broken. This can be inconvenient, but there are a few things you can try for yourself to get back to the task, especially if you have a deadline for the task.
This is an important question. The keyboard stopped working on my laptop, especially because I couldn’t simply replace the keyboard like on the desktop. The computer could be useless without a proper keyboard.
Here are a few things that you can do if your laptop keyboard isn’t working properly. Some are relatively simple and the others are a bit more complex. In any case, the keyboard problem can certainly be solved, it’s just a matter of speed and whether you have to pay to get the job done, and here are a few things to try.
Is the hardware or software problem that’s going on?
Please narrow down the problem before attempting random updates. Is there a problem with the keyboard hardware itself, or is there a software error that prevents Windows from recognizing the keystrokes? Understanding this will save you a lot of time later.
Restart your computer and enter UEFI or BIOS. Usually try pressing “Delete”, “Esc” or any other key while the computer is booting up. (At the bottom of the screen it tells you which key to press.) If you can’t enter the BIOS and navigate using the keyboard, you are most likely experiencing hardware issues.
If you can enter the BIOS and the problem key in that menu works correctly, the problem lies with the Windows system itself.
Exit the BIOS without saving changes and proceed with some of the modifications below. You may need to connect a USB keyboard to troubleshoot.
If your laptop keyboard is not working properly due a software problem, you can immediately back up and run it. The first is to update the keyboard driver on your Windows laptop, open Device Manager, find Keyboard Options, expand the list, right-click on the standard PS/2 keyboard, and click Update Driver. Make sure the keyboard works after the update is complete. If not, the next step is to uninstall and reinstall the driver.
And again you must right-click the standard PS/2 keyboard, and then select Uninstall device option for the next. Restart the device after the driver is deleted and the driver will be reinstalled automatically. Test the keyboard again to see if the problem is resolved.
Reboot your laptop system
If you have followed the advice above, you have already done. Just in case reality: have you tried turning the power off and then on again? Restarting, as the previous IT manager said, solves thousands of problems. If you are unable to restart your computer using a trackpad or mouse, press and hold the power button for about 10-15 seconds to turn the computer off and then on again.
If that doesn’t work, try running it in safe mode to see if it works. It won’t fix the problem permanently, but it will help you determine if your keyboard is defective or not.
Reinstall your version of keyboard driver
Occasionally there may be a problem with the keyboard driver. This is especially the case if you frequently install third-party software or always shut down your computer without using the shutdown command.
You must open the Start menu and type “Device Manager”, then press Enter and expand your keyboard section. If there is a yellow exclamation point on any item in this section, there may be a problem.
Even if you do not see any exclamation point, I recommend that you right-click on this menu and select Uninstall Driver. When you restart your computer, Windows can automatically retrieve the general keyboard driver and restart it.
If the keys do not work or the keyboard icon does not appear in Device Manager, go to the laptop manufacturer’s support page and install the latest keyboard driver. (If you do not have a keyboard driver, try reinstalling the chipset and / or USB driver.) You can read more about downloading and updating drivers in this guide.
Customize your keyboard settings
Even if the keyboard is useful due to certain software settings, the keyboard can behave erratically. For example, if your keyboard’s repeat delay setting is too short, you can press a key to enter more than one character. Open the Start menu, type control panel, then search for keyboard in the upper right corner of the control panel window to go to keyboard settings.
On the other hand, if there is a delay between pressing a key and the corresponding letter appears on the screen, you can adjust the filter key settings. Find Ease of Access in the Start menu, go to that menu, and click “Easier to use your keyboard”. If the filter key is on, uncheck that box and hit OK to see if it helps. Similarly, if your keyboard is behaving erratically, turn off sticky keys in this menu.
Change your keyboard layout
If the keys on the keyboard work but generate characters that are different from what the keys represent, the language or layout of the keyboard may have changed by accident (or someone in the office may have played a decade-old prank).
Please open the Start menu and then type “Language” to find the Windows Region and Language panel. Click on it and then go to the list of languages. Click on the one you want to use. For most US users, it is English (US) and clicks the Options button. Make sure you can use the US QWERTY on the keyboard on the next page and remove any keyboard layouts that you don’t use.
Check for crumbs
All of the above solutions are software-based, but if you have followed the initial instructions and suspect a hardware problem, you should get your hands dirty. to the word. You may need to clean the keyboard.
Place the laptop upside down or at least at an angle of 45 to 75 degrees from the horizontal and shake the laptop well. Sometimes the remnants of lunch or the last snack can get stuck under the key. This is a bigger problem for older laptops, but it also applies to new ones.
If not yet covered by the warranty, contact the laptop manufacturer’s technical support line. If you find out that you are using a defective keyboard, you can replace it in the service warehouse without too much hassle.
It is always a good idea to back up or completely remove and store your hard drive before sending the laptop to a service technician. This way, you can keep the data that is the most important part of your laptop.
Just because the keyboard has stopped working doesn’t mean you have to press the laptop completely. The above updates can fix most of the possible problems, but if you can’t run it, use a USB keyboard for the time being and check with a professional computer when you have time.
On my daily job, I am a software engineer, programmer & computer technician. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. I also love to make short films for YouTube as a producer. More at about me…